Support Board
Date/Time: Wed, 30 Oct 2024 22:56:00 +0000
Trade Activity Log - Live Trade filled not shown
View Count: 781
| [2015-09-14 14:39:50] |
| vrunrun - Posts: 53 |
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Using v1296, found that live trade order filled today not shown in "Trade Activity Log". Can only see order filled up to last trade day (Sep 11). Also, I can see today's filled order under "Orders and Positions" windows (see attached). Pls assist. Thx. |
Private File Private File Private File |
| [2015-09-14 14:43:35] |
| vrunrun - Posts: 53 |
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FYI, I'm using IB.
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| [2015-09-14 18:19:37] |
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As long as you have the Trade Account set correctly on the Trade Activity Log, the only thing that we can think of is that the order fill was not received in real-time and was not able to be requested from TWS. Was Sierra Chart connected to your Interactive Brokers account at the time the fill occurred? Also if the order was never submitted from Sierra Chart this can be another potential issue but the reason why is not something that we would necessarily know. TWS may not have sent the order fill to Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-16 03:37:01] |
| vrunrun - Posts: 53 |
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IB had changed my trading account ID, as a results, the above happened. Case closed.
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