Support Board
Date/Time: Wed, 30 Oct 2024 22:56:00 +0000
TF Data
View Count: 1164
| [2015-09-14 14:00:17] |
| User857490 - Posts: 4 |
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My charts are not receiving data for the current TF contract. I can load TF data only for expired contracts. I have not noticed this problem with any other symbol. Is there anything I can check?
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| [2015-09-14 17:40:21] |
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Please contact your broker/trading service about this. It sounds like your account is not authorized for the ICE exchange. This is the relevant help topic: https://www.sierrachart.com/index.php?page=doc/helpdetails3.html#h3.4 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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