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Date/Time: Mon, 23 Dec 2024 02:22:17 +0000



TF Data

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[2015-09-14 14:00:17]
User857490 - Posts: 4
My charts are not receiving data for the current TF contract. I can load TF data only for expired contracts. I have not noticed this problem with any other symbol. Is there anything I can check?
[2015-09-14 17:40:21]
Sierra Chart Engineering - Posts: 104368
Please contact your broker/trading service about this. It sounds like your account is not authorized for the ICE exchange.

This is the relevant help topic:
https://www.sierrachart.com/index.php?page=doc/helpdetails3.html#h3.4
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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