Support Board
Date/Time: Mon, 23 Dec 2024 02:59:08 +0000
Connecting to IB
View Count: 839
| [2015-09-13 14:04:59] |
| Richard Reyes - Posts: 98 |
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I am having trouble connecting to IB through tgheir API. Please see log below. Software version: 1282 | 2015-09-13 08:42:07 Uses Old Spreadsheets | 2015-09-13 08:42:07 Usage end date: 2016-09-17 | 2015-09-13 08:42:07 Enabled for: Advanced Features. | 2015-09-13 08:42:07 Enabled for: Sierra Chart Historical Data Service. | 2015-09-13 08:42:07 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-09-13 08:42:07 Current selected Data/Trading service: SC Forex Data (FXCM) | 2015-09-13 08:42:07 Chart Update Interval: 500 | 2015-09-13 08:42:07 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-09-13 08:42:07 2015-09-13 08:42:07 Local computer clock time | 2015-09-13 08:42:07 2015-09-13 13:42:07 GMT time | 2015-09-13 08:42:07 2015-09-13 08:42:07 Time zone adjusted time | 2015-09-13 08:42:07 Time difference to server time: 0 seconds. | 2015-09-13 08:42:07 Program path: G:\SierraChart 2\ | 2015-09-13 08:42:07 Data Files path: G:\SierraChart 2\Data\ | 2015-09-13 08:42:07 OS Version Number: 6.2 | 2015-09-13 08:42:07 Locale Information: C | 2015-09-13 08:42:07 Checking for new symbol settings for fxcm | 2015-09-13 08:42:07 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-09-13 08:42:07 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-09-13 08:42:07 Symbol settings are up-to-date for fxcm | 2015-09-13 08:42:08 Intraday data recording state for symbol USDJPY is set to download pending. | 2015-09-13 08:42:11 HD Request # 2 | Downloading Intraday chart data for USDJPY to the file USDJPY.scid. Service: fxcm | 2015-09-13 08:42:11 HD Request # 2 | Download start Date-Time: 2015-09-11 15:59:00.000 | 2015-09-13 08:42:11 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2015-09-13 08:42:11 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-09-13 08:42:11 Socket (2) | Connected. | 2015-09-13 08:42:11 HD Request # 2 | Sending historical data logon request message. | 2015-09-13 08:42:11 SC Forex Data (FXCM) | Connecting to the server ds3.sierracharts.com. Port 443 | 2015-09-13 08:42:12 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-09-13 08:42:12 Socket (3) | Connected. | 2015-09-13 08:42:12 SC Forex Data (FXCM) | Connected to server. | 2015-09-13 08:42:12 SC Forex Data (FXCM) | Sending logon request message. | 2015-09-13 08:42:12 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2015-09-11 15:59:00. Record interval: 1. Symbol: USDJPY | 2015-09-13 08:42:12 HD Request # 2 | Decompressing data. | 2015-09-13 08:42:12 HD Request # 2 | Receiving Intraday data for USDJPY starting at 2015-09-11 15:59:00 | 2015-09-13 08:42:12 HD Request # 2 | Timestamp of first Intraday data file record written: 2015-09-11 15:59:00 | 2015-09-13 08:42:12 HD Request # 2 | Historical data for USDJPY is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-09-13 08:42:12 Socket (2) | Shutdown and closed. | 2015-09-13 08:42:12 The network socket for historical data has been closed. | 2015-09-13 08:42:12 HD Request # 2 | Received 1 record from 2015-09-11 15:59:00 to 2015-09-11 15:59:00 (0.0 seconds) and wrote 1 record for USDJPY | 2015-09-13 08:42:12 HD Request # 2 | Intraday download COMPLETE for USDJPY. Completion time: 1s. Unique request ID: 1 | 2015-09-13 08:42:12 Removed historical data download ID 1 | 2015-09-13 08:42:12 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-09-13 08:42:12 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-09-13 08:42:12 SC Forex Data (FXCM) | Server Name: SC Realtime Server. | 2015-09-13 08:42:13 SC Forex Data (FXCM) | Server protocol version: 7. Client protocol version: 6. There is a protocol mismatch! | 2015-09-13 08:42:13 SC Forex Data (FXCM) | Successfully connected. | 2015-09-13 08:42:13 SC Forex Data (FXCM) | Starting real-time market data updates for: USDJPY. ID: 1 | 2015-09-13 08:42:13 Intraday data recording state for symbol USDJPY is set to download pending. | 2015-09-13 08:42:15 HD Request # 3 | Downloading Intraday chart data for USDJPY to the file USDJPY.scid. Service: fxcm | 2015-09-13 08:42:15 HD Request # 3 | Download start Date-Time: 2015-09-11 15:59:00.000 | 2015-09-13 08:42:15 HD Request # 3 | Using server: ds5.sierracharts.com port 10149 | 2015-09-13 08:42:15 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-09-13 08:42:15 Socket (4) | Connected. | 2015-09-13 08:42:15 HD Request # 3 | Sending historical data logon request message. | 2015-09-13 08:42:15 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2015-09-11 15:59:00. Record interval: 1. Symbol: USDJPY | 2015-09-13 08:42:16 HD Request # 3 | Decompressing data. | 2015-09-13 08:42:16 HD Request # 3 | Receiving Intraday data for USDJPY starting at 2015-09-11 15:59:00 | 2015-09-13 08:42:16 HD Request # 3 | Timestamp of first Intraday data file record written: 2015-09-11 15:59:00 | 2015-09-13 08:42:16 Socket (4) | Shutdown and closed. | 2015-09-13 08:42:16 The network socket for historical data has been closed. | 2015-09-13 08:42:16 HD Request # 3 | Received 1 record from 2015-09-11 15:59:00 to 2015-09-11 15:59:00 (0.0 seconds) and wrote 1 record for USDJPY | 2015-09-13 08:42:16 HD Request # 3 | Intraday download COMPLETE for USDJPY. Completion time: 0s. Unique request ID: 2 | 2015-09-13 08:42:16 Removed historical data download ID 2 | 2015-09-13 08:42:16 Real-time Intraday chart data file updates started for USDJPY | 2015-09-13 08:42:16 Current selected Data/Trading service: Interactive Brokers | 2015-09-13 09:02:40 Checking for new symbol settings for ib | 2015-09-13 09:02:40 Socket (3) | Shutdown and closed. | 2015-09-13 09:02:40 SC Forex Data (FXCM) | Disconnected from the server. | 2015-09-13 09:02:40 Interactive Brokers: Connecting to 7496:7496 | 2015-09-13 09:02:40 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-09-13 09:02:41 HTTP connection to www.sierrachart.com:80 (5) | Connected. | 2015-09-13 09:02:41 Requesting symbol settings for ib. Overwrite = off. | 2015-09-13 09:02:41 Symbol settings received. | 2015-09-13 09:02:41 Processed received symbol settings | 2015-09-13 09:02:41 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2015-09-13 09:02:43 Interactive Brokers | Failed to connect to the data and trade server. | 2015-09-13 09:02:43 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-09-13 09:02:43 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-13 09:02:43 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-13 09:02:43 Interactive Brokers | Disconnected. | 2015-09-13 09:02:43 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-13 09:02:43 Starting TWS auto-login thread. | 2015-09-13 09:02:44 HTTP connection to www.sierrachart.com:80 (5) | Closed. No error. | 2015-09-13 09:02:46 HTTP connection to www.sierrachart.com:80 (5) | Shutdown and closed. | 2015-09-13 09:02:46 TWS auto-login thread ending. | 2015-09-13 09:02:47 Interactive Brokers: Connecting to 7496:7496 | 2015-09-13 09:02:48 Starting TWS auto-login thread. | 2015-09-13 09:02:48 TWS auto-login thread ending. | 2015-09-13 09:02:49 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2015-09-13 09:02:50 Interactive Brokers | Failed to connect to the data and trade server. | 2015-09-13 09:02:50 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-09-13 09:02:50 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-13 09:02:50 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-13 09:02:50 Interactive Brokers | Disconnected. | 2015-09-13 09:02:50 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-13 09:02:50 Starting TWS auto-login thread. | 2015-09-13 09:02:52 TWS auto-login thread ending. | 2015-09-13 09:02:53 Interactive Brokers: Connecting to 7496:7496 | 2015-09-13 09:02:55 Starting TWS auto-login thread. | 2015-09-13 09:02:56 TWS auto-login thread ending. | 2015-09-13 09:02:57 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2015-09-13 09:02:57 Interactive Brokers | Failed to connect to the data and trade server. | 2015-09-13 09:02:57 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-09-13 09:02:57 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-13 09:02:57 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-13 09:02:57 Interactive Brokers | Disconnected. | 2015-09-13 09:02:57 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-13 09:02:57 Starting TWS auto-login thread. | 2015-09-13 09:03:00 TWS auto-login thread ending. | 2015-09-13 09:03:01 Interactive Brokers: Connecting to 7496:7496 | 2015-09-13 09:03:02 Starting TWS auto-login thread. | 2015-09-13 09:03:04 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2015-09-13 09:03:05 Interactive Brokers | Failed to connect to the data and trade server. | 2015-09-13 09:03:05 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-09-13 09:03:05 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-09-13 09:03:05 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-09-13 09:03:05 Interactive Brokers | Disconnected. | 2015-09-13 09:03:05 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-13 09:03:05 TWS auto-login thread ending. | 2015-09-13 09:03:05 Starting TWS auto-login thread. | 2015-09-13 09:03:08 TWS auto-login thread ending. | 2015-09-13 09:03:09 File >> Disconnect selected. | 2015-09-13 09:03:09 Interactive Brokers | Disconnected. | 2015-09-13 09:03:09 |
| [2015-09-13 21:58:35] |
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This is the problem: Interactive Brokers: Connecting to 7496:7496 | 2015-09-13 09:03:02 Socket (0) | Error on address resolution. Windows error code 11001: No such host is known. | 2015-09-13 09:03:05 Set Global Settings >> Data/Trade Service Settings >> Connection Details >> Server to localhost:7496. And try connecting again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-13 21:58:52
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