Support Board
Date/Time: Mon, 23 Dec 2024 02:55:36 +0000
Incorrect Number of bars per day
View Count: 808
| [2015-09-13 07:03:02] |
| User787778 - Posts: 142 |
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With CLV5-NYMEX loaded, on a 30 minute chart, I only get 47 bars per day. The 23:30 bar is missing.
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| [2015-09-13 07:19:05] |
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Re-download the data following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart If you still have a problem, what is the date of that day which is missing data? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-13 15:04:54] |
| User787778 - Posts: 142 |
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I have cleared and reloaded the data, but to no effect. It happens on all the days. Please see screen shot: http://www.sierrachart.com/image.php?l=1442156526648.png |
| [2015-09-13 17:06:50] |
| User11942 - Posts: 298 |
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Markets are closed for maintenance for 45 min every day Mon thru Fri, 5:15PM to 6:00PM Eastern. Thus, there are should be only 47 30-min candles (considering 47th candle is in fact a 15-min candle). So, there are no any errors on your charts.
Date Time Of Last Edit: 2015-09-13 17:09:31
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| [2015-09-13 20:09:18] |
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If post #4 answers your question, then this support request is finished. Otherwise, what is the time zone of the chart you have posted? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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