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Date/Time: Sat, 23 Nov 2024 03:52:48 +0000



Ver 986: Installed Studies NOT Loading

View Count: 1509

[2013-06-14 11:51:08]
pivotpoint - Posts: 1
Support,
I have used Sierra for Charting only (No Trading)for years. Current Download version listed below.

ISSUE: Live DAta feed..good / Price Chart Works / Pre-loaded Studies..Works
PROBLEM: Custom Study Installed on multiple previous versions (for years) now
can't be loaded into ver 986.

ATTEMPTED: Old Cbak restore solution listed previously by support didn't work.
Uninstall/Reinstall.... Reboot... Previous version 969 (which I had for a long time).. Does not load the Studies.

PLEASE PROVIDE suggestion.


In addition, I received this message I never seen before:

Request To Bypass Order Placement Has Been Received. | 2013-06-14 07:25:07

Software version: 986 | 2013-06-14 07:24:56
Current Service Package: 3 | 2013-06-14 07:24:56
Sierra Chart Historical Data Service is included. | 2013-06-14 07:24:56
Active service: TransAct | 2013-06-14 07:24:56
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-06-14 07:24:56
2013-06-14 07:24:56 Local computer clock time | 2013-06-14 07:24:56
2013-06-14 11:24:56 GMT time | 2013-06-14 07:24:56
2013-06-14 07:24:56 Time zone adjusted time | 2013-06-14 07:24:56
Time difference to server time: 0 seconds. | 2013-06-14 07:24:56
Program path: C:\SierraChart\SierraChartTransActMA\ | 2013-06-14 07:24:56
Data Files path: C:\SierraChart\SierraChartTransActMA\Data\ | 2013-06-14 07:24:56
OS Version Number: 5.1 | 2013-06-14 07:24:56

[2013-06-14 16:18:33]
Sierra Chart - Max - Posts: 5730
Regarding the Custom Studies, please refer to this thread here:
Notice: Required Location of DLL files
Sierra Chart Support

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