Support Board
Date/Time: Mon, 23 Dec 2024 01:51:44 +0000
Account Balance
View Count: 1138
| [2015-09-09 09:11:26] |
| User78442 - Posts: 260 |
|
Hi, I had a notice that I have reached a zero balance. I'm not sure why as I paid for 3 months chart usage on 06/09 and the monthly exchange fee on 28/08. Can you please clarify?
|
| [2015-09-09 09:36:56] |
| |
|
Your Sierra Chart usage time expiration date is 2015-12-11. This was the last transaction for the Additional Services Balance taking the balance to 0: 2015-09-01 05:08:40, [Additional Services Balance] | Eurex with Market Depth Exchange Fee. | New Balance: 0, -21.00 USD Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: