Support Board
Date/Time: Mon, 23 Dec 2024 01:32:32 +0000
Historical Bid/Ask Tick Data From Rithmic
View Count: 1423
| [2015-09-09 02:50:53] |
| User760942 - Posts: 120 |
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Hi SC, I currently have a paid "Service package 5" account with you and a demo paper trading account with Rithmic. I've setup Sierrachart to receive Rithmic's realtime and historical futures tick data. In SC I'm able to display many days of Rithmic's tick by tick BID/ASK prices on certain Futures contracts, but only a few hours worth on other futures contracts. For instance, I'm able to display many days of historical tick by tick BID/ASK prices for NQU5-CME, but can only display a few hours worth for M6EU5-CME and ZCZF-CBOT. Any idea what the issue is? Thanks! Date Time Of Last Edit: 2015-09-09 02:53:10
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| [2015-09-09 03:09:01] |
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Go to the M6EU5-CME chart and select Edit >>Delete All Data and Download. If you do not get all of the data, post a copy of the Message Log, by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will start with one symbol first. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-09 05:32:19] |
| User760942 - Posts: 120 |
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That made it work for both symbols I was having the issue with, thanks!
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