Support Board
Date/Time: Mon, 23 Dec 2024 00:47:40 +0000
SSL Connection closes and reconnects every few mins
View Count: 934
| [2015-09-07 14:13:19] |
| User95787 - Posts: 18 |
|
Below is the log, not sure what is happening: Software version: 1289 | 2015-09-07 09:05:26 Uses New Spreadsheets | 2015-09-07 09:05:26 Enabled for: Advanced Features. | 2015-09-07 09:05:26 Enabled for: Sierra Chart Historical Data Service. | 2015-09-07 09:05:26 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-09-07 09:05:26 Current selected Data/Trading service: AMP/TTNet | 2015-09-07 09:05:26 Chart Update Interval: 500 | 2015-09-07 09:05:26 Data/Trade Service Settings automatically set. | 2015-09-07 09:05:26 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-09-07 09:05:26 2015-09-07 09:05:26 Local computer clock time | 2015-09-07 09:05:26 2015-09-07 14:05:26 GMT time | 2015-09-07 09:05:26 2015-09-07 09:05:26 Time zone adjusted time | 2015-09-07 09:05:26 Time difference to server time: 0 seconds. | 2015-09-07 09:05:26 Program path: C:\SierraChart\ | 2015-09-07 09:05:26 Data Files path: C:\SierraChart\Data\ | 2015-09-07 09:05:26 OS Version Number: 6.0 | 2015-09-07 09:05:26 Locale Information: C | 2015-09-07 09:05:26 Checking for new symbol settings for tt | 2015-09-07 09:05:26 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-09-07 09:05:26 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-09-07 09:05:26 HTTPS connection to www.sierrachart.com:443 (1) | Connected. | 2015-09-07 09:05:26 HTTPS connection to www.sierrachart.com:443 (1) | Starting TLS 1.2 connection. | 2015-09-07 09:05:26 HTTP connection to www.sierrachart.com:80 (2) | Connected. | 2015-09-07 09:05:27 HTTPS connection to www.sierrachart.com:443 (1) | SSL connection established. | 2015-09-07 09:05:27 Symbol settings are up-to-date for tt | 2015-09-07 09:05:27 AMP/TTNet | Connecting. | 2015-09-07 09:05:31 TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-09-07 09:05:31 TT FIX Data socket (3) | Connected. | 2015-09-07 09:05:31 TT FIX Data: Sending the Logon message. | 2015-09-07 09:05:31 TT FIX Data: Connected. | 2015-09-07 09:05:31 TT FIX Trading | Connecting to 12.41.48.53. Port10500 | 2015-09-07 09:05:31 TT FIX Trading socket (4) | Connected. | 2015-09-07 09:05:31 TT FIX Trading: Sending the Logon message. | 2015-09-07 09:05:31 TT FIX Trading: Connected. | 2015-09-07 09:05:32 AMP/TTNet | Connected. | 2015-09-07 09:05:32 TT Gateway Status: Price server for the CME exchange is Open | 2015-09-07 09:05:32 TT Gateway Status: Order server for the CME exchange is Open | 2015-09-07 09:05:32 TT Gateway Status: Fill server for the CME exchange is Open | 2015-09-07 09:05:32 TT Gateway Status: Price server for the Eurex-B exchange is Open | 2015-09-07 09:05:32 TT Gateway Status: Order server for the Eurex-B exchange is Open | 2015-09-07 09:05:32 TT Gateway Status: Fill server for the Eurex-B exchange is Open | 2015-09-07 09:05:32 TT Gateway Status: Price server for the ICE_IPE exchange is Open | 2015-09-07 09:05:32 TT Gateway Status: Order server for the ICE_IPE exchange is Open | 2015-09-07 09:05:32 TT Gateway Status: Fill server for the ICE_IPE exchange is Open | 2015-09-07 09:05:32 TT Gateway Status: Price server for the TTSIM exchange is Open | 2015-09-07 09:05:32 TT Gateway Status: Order server for the TTSIM exchange is Open | 2015-09-07 09:05:32 TT Gateway Status: Fill server for the TTSIM exchange is Open | 2015-09-07 09:05:32 HTTP connection to www.sierrachart.com:80 (2) | Closed. No error. | 2015-09-07 09:05:32 HTTP connection to www.sierrachart.com:80 (2) | Shutdown and closed. | 2015-09-07 09:05:32 HTTPS connection to www.sierrachart.com:443 (1) | SSL connection closed by remote side. | 2015-09-07 09:05:33 HTTPS connection to www.sierrachart.com:443 (1) | SSL object has been freed. SSL state is now disconnected. | 2015-09-07 09:05:33 HTTPS connection to www.sierrachart.com:443 (1) | Shutdown and closed. | 2015-09-07 09:05:33 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-09-07 09:07:25 HTTPS connection to www.sierrachart.com:443 (5) | Connected. | 2015-09-07 09:07:25 HTTPS connection to www.sierrachart.com:443 (5) | Starting TLS 1.2 connection. | 2015-09-07 09:07:25 HTTPS connection to www.sierrachart.com:443 (5) | SSL connection established. | 2015-09-07 09:07:25 HTTPS connection to www.sierrachart.com:443 (5) | SSL connection closed by remote side. | 2015-09-07 09:07:31 HTTPS connection to www.sierrachart.com:443 (5) | SSL object has been freed. SSL state is now disconnected. | 2015-09-07 09:07:31 HTTPS connection to www.sierrachart.com:443 (5) | Shutdown and closed. | 2015-09-07 09:07:31 |
| [2015-09-08 02:19:00] |
| |
|
This problem has now been solved. Update Sierra Chart following the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: