Support Board
Date/Time: Sun, 22 Dec 2024 22:36:51 +0000
missing historical data
View Count: 742
| [2015-09-02 14:47:00] |
| rccvelo - Posts: 18 |
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When I started Sierra Chart today, all the data loaded correctly for my charts for the 30 year bond, and ten year note, but for the charts for the five year note and the two year note, the data for approximately the last twenty-four hours was missing, and the live data only began from the time I opened Sierra Chart this morning. Is this a problem I should contact CQG
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| [2015-09-02 18:27:39] |
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This problem is now solved. You need to re-download the data by following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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