Support Board
Date/Time: Sun, 22 Dec 2024 17:34:38 +0000
OEC Historical (intraday/daily) data
View Count: 780
| [2015-08-25 20:38:13] |
| tomas262 - Posts: 141 |
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I am having troubles downloading some data using OEC connection: 1) Tried VIX Index Historical Data and got "Historical Download SKipped" message. 2) Tried e-mini Dow YM historical historical daily chart and got "Historical Dowmload Skipped" again. 3) Also tried to get intraday price data for YMM4 or YMH4 and message says "Download failed" but YMU4 and later and YMU2 and before loaded successfully Date Time Of Last Edit: 2015-08-25 20:39:24
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| [2015-08-26 01:04:35] |
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You need to change your Sierra Chart service package to 3 to access this historical data. Follow the instructions below: To change your Sierra Chart service package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on "Change Service Package".
The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your usage time is adjusted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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