Support Board
Date/Time: Mon, 23 Dec 2024 05:00:15 +0000
AMP - CFD live data not working
View Count: 1205
| [2015-08-24 20:02:56] |
| User40142 - Posts: 2 |
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I currently have sierra chart package 3 with AMP through TTNET - i can get most of the futures working (apart from the FTSE100) but when i try the CFD contracts the initial download works but the data is not streaming or real time, is it possible to have this data streamed live with the package or do i need to upgrade / buy more credits? Thanks.
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| [2015-08-24 20:41:48] |
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You need to update to the latest prerelease with Help >> Download Prerelease to get data for the CFD markets.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-08-25 06:03:00] |
| User40142 - Posts: 2 |
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I updated to the new prerelease 1287 but the data still doesn't update in real time.
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| [2015-08-25 06:11:33] |
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This might actually be because your account is through AMP. We will look at this, but we may not get to it till next week.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-16 13:32:27] |
| User13668 - Posts: 294 |
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Any progress on fixing this? I have exactly the same issue. Thanks |
| [2015-09-16 18:14:53] |
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For the time being, the CFD data is not supported with an account from AMP. It should not matter anyway because AMP is a futures broker.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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