Support Board
Date/Time: Sun, 22 Dec 2024 17:20:10 +0000
OEC - Connected, but not recognized
View Count: 738
| [2015-08-24 17:04:10] |
| StevieD - Posts: 39 |
|
using SC v1077 (pre-fix protocol) Today is first time problem has ever happened. Logging in and connected to OEC. SC is not recognizing the connection. No tools are available. Charts are updating properly. |
 2015-08-24_095728.jpg / V - Attached On 2015-08-24 17:02:26 UTC - Size: 34.86 KB - 280 views Attachment Deleted. 2015-08-24_095728.jpg / V - Attached On 2015-08-24 17:02:58 UTC - Size: 34.86 KB - 290 views |
| [2015-08-24 17:16:24] |
| StevieD - Posts: 39 |
|
Problem resolved itself after about 7 minutes. All is fine on an exit/restart as well. Thanks |
| [2015-08-24 17:17:30] |
| |
|
This is a problem with the ToolBar. Restart Sierra Chart. A problem like this should be resolved in the newer versions of Sierra Chart. It has a completely new Control Bar with ToolBar buttons. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: