Login Page - Create Account

Support Board


Date/Time: Sun, 22 Dec 2024 11:09:18 +0000



Not all my charts are updating

View Count: 816

[2015-08-17 22:21:39]
User182914 - Posts: 3
My feed is from Daniels Trading OEC Platform and I find some charts are updating and others are not. today I decided to open another Chartbook and selected 6 charts on I minute time frame. 5 are updating 1 is not. I still get the message "Symbol unknown" on upload. I have noticed on larger time frames the charts often stop at 2pm (GMT+10) and others at 4pm while others are fine.
Can you help please?
Date Time Of Last Edit: 2015-08-17 22:56:17
[2015-08-17 22:56:08]
Sierra Chart Engineering - Posts: 104368
The problem is you have gone over the OEC symbol limit.

For instructions on what to do about this, refer to this section here:
http://www.sierrachart.com/index.php?page=doc/openecry.php#SymbolLimit
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account