Support Board
Date/Time: Sun, 22 Dec 2024 11:46:00 +0000
Information request
View Count: 844
| [2015-08-17 14:16:48] |
| User118453 - Posts: 1 |
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Hi, I discover your platform SIERRA CHART. I asked through "Global Futures" a trial period of your platform. At the end of this period (2015, july 27), I purchased an additional extension of one month but after that date, I cannot obtain the corresponding flows. Question 1: why the update data stopped on July 27? Is it because I do not know how to use your software correctly? Or should I buy "flows" in addition to the platform ? Question 2: During my training period, I would use your platform with a flow to work in real time minidow YM and DAX in SIMULATION without exposing real money in the markets. Is it possible ? Thank you in advance for your answers . Date Time Of Last Edit: 2015-08-17 17:19:26
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| [2015-08-17 17:19:01] |
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1. We see you are using Sierra Chart with the Open E Cry FIX trading platform service. So is your Open E Cry account through Global Futures active? Contact Global Futures about this. Let us know what you find out about this. Here are the OEC set up instructions: https://www.sierrachart.com/index.php?page=doc/openecry.php#SetupInstructions 2. Yes this is possible. You can use Sierra Chart Trade Simulation Mode: https://www.sierrachart.com/index.php?page=doc/doc_TradeSimulation.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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