Support Board
Date/Time: Sun, 22 Dec 2024 11:23:58 +0000
sierra will not connect to data feed
View Count: 1113
| [2015-08-15 05:12:39] |
| User488443 - Posts: 5 |
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Software version: 1282 | 2015-08-15 05:54:27 Uses New Spreadsheets | 2015-08-15 05:54:27 Enabled for: Advanced Features. | 2015-08-15 05:54:27 Enabled for: Sierra Chart Historical Data Service. | 2015-08-15 05:54:27 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-08-15 05:54:27 Current selected Data/Trading service: AMP/TTNet | 2015-08-15 05:54:27 Chart Update Interval: 500 | 2015-08-15 05:54:27 Data/Trade Service Settings automatically set. | 2015-08-15 05:54:27 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2015-08-15 05:54:27 2015-08-14 23:54:27 Local computer clock time | 2015-08-15 05:54:27 2015-08-15 04:54:27 GMT time | 2015-08-15 05:54:27 2015-08-15 05:54:27 Time zone adjusted time | 2015-08-15 05:54:27 Time difference to server time: 2 seconds. | 2015-08-15 05:54:27 Program path: C:\SierraChart\ | 2015-08-15 05:54:27 Data Files path: C:\SierraChart\Data\ | 2015-08-15 05:54:27 OS Version Number: 6.2 | 2015-08-15 05:54:27 Locale Information: C | 2015-08-15 05:54:27 Checking for new symbol settings for tt | 2015-08-15 05:54:27 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-08-15 05:54:27 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-08-15 05:54:27 Symbol settings are up-to-date for tt | 2015-08-15 05:54:27 AMP/TTNet | Connecting. | 2015-08-15 06:01:00 TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-08-15 06:01:00 TT FIX Data socket (37) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-08-15 06:01:02 TT FIX Data socket (37) | Shutdown and closed. | 2015-08-15 06:01:02 TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-08-15 06:01:02 TT FIX Data: Disconnected. | 2015-08-15 06:01:02 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-08-15 06:01:02 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-08-15 06:01:02 TT FIX Data: DisconnectFIX called. | 2015-08-15 06:01:02 TT FIX Trading: DisconnectFIX called. | 2015-08-15 06:01:02 AMP/TTNet | Disconnected. | 2015-08-15 06:01:02 Will reconnect to the server in 3.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-08-15 06:01:02 AMP/TTNet | Connecting. | 2015-08-15 06:04:02 TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-08-15 06:04:02 TT FIX Data socket (38) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-08-15 06:04:03 TT FIX Data socket (38) | Shutdown and closed. | 2015-08-15 06:04:03 TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-08-15 06:04:03 TT FIX Data: Disconnected. | 2015-08-15 06:04:03 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-08-15 06:04:03 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-08-15 06:04:03 TT FIX Data: DisconnectFIX called. | 2015-08-15 06:04:03 TT FIX Trading: DisconnectFIX called. | 2015-08-15 06:04:03 AMP/TTNet | Disconnected. | 2015-08-15 06:04:03 Will reconnect to the server in 3.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-08-15 06:04:03 AMP/TTNet | Connecting. | 2015-08-15 06:07:03 TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-08-15 06:07:03 File >> Disconnect selected. | 2015-08-15 06:07:03 TT FIX Data: DisconnectFIX called. | 2015-08-15 06:07:03 TT FIX Data socket (39) | Shutdown and closed. | 2015-08-15 06:07:03 TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2015-08-15 06:07:03 TT FIX Data: Disconnected. | 2015-08-15 06:07:03 TT FIX Trading: DisconnectFIX called. | 2015-08-15 06:07:03 AMP/TTNet | Disconnected. | 2015-08-15 06:07:03 Date Time Of Last Edit: 2015-08-15 22:36:16
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| [2015-08-15 22:30:57] |
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The server is not available over the weekend: https://www.sierrachart.com/index.php?page=doc/TradingTechnologies.php#ServerAvailability Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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