Support Board
Date/Time: Sun, 22 Dec 2024 11:48:52 +0000
User Question
View Count: 823
| [2015-08-13 20:41:35] |
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I have an issue with one of my currency pair
chart books. I can't get the GBPUSD to load all the data it should. There is data missing from March to July. See below: I have tried to download the current spreadsheet and I think it has something to do with the data feed because I have tried opening the pare from different chart books and it loads the same thing. I have attempted to make this work, but it seems there are a number of charts where data is missing for a period of time. See below: I would appreciate some direction with this. Sierra Chart Support |
 image2.png / V - Attached On 2015-08-13 20:41:27 UTC - Size: 41.5 KB - 294 views image3.png / V - Attached On 2015-08-13 20:41:31 UTC - Size: 27.05 KB - 299 views |
| [2015-08-14 04:35:25] |
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Follow the instructions in this section here: http://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart At step 2 we recommend setting the number of days to download to about 279. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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