Support Board
Date/Time: Sun, 22 Dec 2024 04:54:28 +0000
Tick Size Errors ZC ZW ZS
View Count: 1174
| [2015-08-05 16:27:19] |
| User779322 - Posts: 9 |
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I'm seeing tick sizes errors for the following instruments: ZC, ZW, ZS. The correct tick size is 0.25 not 0.0025. Please advise. |
 ZC Tick Size Error.png / V - Attached On 2015-08-05 16:26:59 UTC - Size: 66.2 KB - 312 views |
| [2015-08-05 16:34:52] |
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Those have been fixed, please update the symbol settings following the steps here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps Sierra Chart Support |
| [2015-08-05 17:04:35] |
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You will also need to apply the Symbol Settings to existing charts for those symbols by following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-08-05 17:15:58] |
| User779322 - Posts: 9 |
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Thanks. I believe that the settings for J6 (Japanese Yen) also need to be corrected. Thanks, Brian |
| [2015-08-05 17:43:42] |
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These have been corrected: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-08-05 23:55:48] |
| i960 - Posts: 360 |
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I thought J6/6J was fixed weeks ago as part of the tick size change. Why would it need to be updated again?
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| [2015-08-06 00:16:50] |
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We have been going through one of our symbol settings files for Barchart symbols and updating them for less popular contracts and mistakenly some of the settings that were correct were changed to settings we had gotten from the Barchart website which were actually wrong.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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