Support Board
Date/Time: Sat, 21 Dec 2024 18:12:46 +0000
usage time
View Count: 786
| [2015-07-27 18:15:41] |
| User144295 - Posts: 70 |
|
Hello Sierra Charts, I am little bit uncertain about the usage time. I currently purchased 1 month usage time. On control panel it says "Current Usage Time Ending Date: (YYYY-MM-DD) 2015-08-22 23:59:59 GMT" and via email I have received confirmation of payment where was listed 31 days of usage time so valid until "Number of Days Purchased: 31 days, Package 5 New Ending Date: 2015-08-27" I hope that August 27 would be the correct date, but just to make sure I double check with you. Thank you |
| [2015-07-27 18:23:02] |
| |
|
On 2015-07-23, an emergency account activation was done on your account which added 5 days of usage time. On 2015-07-27, after the payment those 5 days were deducted. Sierra Chart Support |
To post a message in this thread, you need to log in with your Sierra Chart account: