Support Board
Date/Time: Fri, 22 Nov 2024 23:11:09 +0000
NOT CONNECTED
View Count: 1543
[2013-06-10 02:36:07] |
User48300 - Posts: 1 |
Software version: 983 | 2013-06-09 19:32:25 Current Service Package: 3 | 2013-06-09 19:32:25 Sierra Chart Historical Data Service is included. | 2013-06-09 19:32:25 Active service: TT FIX | 2013-06-09 19:32:25 Data/Trade Service Settings automatically set. | 2013-06-09 19:32:25 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-06-09 19:32:25 2013-06-09 19:32:25 Local computer clock time | 2013-06-09 19:32:25 2013-06-09 23:32:25 GMT time | 2013-06-09 19:32:25 2013-06-09 19:32:25 Time zone adjusted time | 2013-06-09 19:32:25 Time difference to server time: 1 seconds. | 2013-06-09 19:32:25 Program path: C:\SierraChart\ | 2013-06-09 19:32:25 Data Files path: C:\SierraChart\Data\ | 2013-06-09 19:32:25 OS Version Number: 6.1 | 2013-06-09 19:32:25 Requesting symbol settings for tt. Overwrite = on. | 2013-06-09 19:32:26 Request for symbol settings completed. | 2013-06-09 19:32:26 Processed received symbol settings | 2013-06-09 19:32:26 Connecting to Trading Technologies... | 2013-06-09 19:32:33 Starting the Price Feed session. Connecting to 63.85.80.113 port 10502... | 2013-06-09 19:32:33 The network socket is connected. | 2013-06-09 19:32:34 TT Price Feed FIX Session: Sending the Logon message. | 2013-06-09 19:32:34 TT FIX Price Feed session connected. | 2013-06-09 19:32:34 Starting the Orders session. Connecting to 63.85.80.113 port 10501... | 2013-06-09 19:32:34 The network socket is connected. | 2013-06-09 19:32:34 TT Orders FIX Session: Sending the Logon message. | 2013-06-09 19:32:34 TT Orders FIX Session: Received a Logout message. Text = Unable to decrypt password. | 2013-06-09 19:32:34 TT Orders FIX Session: Sending a Logout message. Text = Received Logout message. | 2013-06-09 19:32:34 TT Orders FIX Session: Logged out and disconnected. | 2013-06-09 19:32:34 Disconnected from TT FIX Orders session. | 2013-06-09 19:32:34 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-06-09 19:32:34 To prevent further connection attempts, select File >> Disconnect. | 2013-06-09 19:32:34 Disconnecting from TT FIX Price Feed session. | 2013-06-09 19:32:34 TT Price Feed FIX Session: Sending a Logout message. | 2013-06-09 19:32:34 Disconnected from Trading Technologies. | 2013-06-09 19:32:34 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-06-09 19:32:34 TT Price Feed FIX Session: Received a Logout message. Text = Received logout | 2013-06-09 19:32:34 TT Price Feed FIX Session: Logged out and disconnected. | 2013-06-09 19:32:34 Disconnected from TT FIX Price Feed session. | 2013-06-09 19:32:34 Date Time Of Last Edit: 2013-06-10 03:13:51
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[2013-06-10 03:15:03] |
Sierra Chart Engineering - Posts: 104368 |
Select Global Settings >> Data/Trade Service Settings. Select the Orders tab. Reenter your trading account Password in the Password box. Press OK and then reconnect with File >> Connect to Data Feed. If you need more help, please let your broker you are receiving this message: Text = Unable to decrypt password. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-10 03:15:51
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