Support Board
Date/Time: Sat, 21 Dec 2024 18:39:28 +0000
charts are not updating anymore
View Count: 800
| [2015-07-13 11:22:29] |
| User14740 - Posts: 11 |
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The problem of my last request some months ago are still the same and not solved. The question was: The graph update in numbers appears 5 seconds earlier than the graph is drawing the new result in the candles. I want it instantly synchronized. In the mean time this annoying and too complicated Sierra chart system gives me new problems. Part of the charts are not updating as they should every split second according to market changes. They keep silent untill I switch the connection off and on again. That is not the way I would like to read charts. How can I solve my problems? |
| [2015-07-13 17:25:11] |
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You must disable the use of Interactive Brokers True real-time data: https://www.sierrachart.com/index.php?page=doc/IB.php#TrueRealTimeData Refer to help topic 4: http://www.sierrachart.com/index.php?page=doc/helpdetails4.html If you can avoid it, we recommend using another trading service other than Interactive Brokers. What markets do you trade? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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