Support Board
Date/Time: Sun, 22 Dec 2024 05:39:36 +0000
Access to the DTN IQ feed
View Count: 1115
| [2015-07-05 21:59:00] |
| User941227 - Posts: 8 |
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I need the IQ feed enabled for my Sierra Chart log in.
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| [2015-07-05 22:10:36] |
| User941227 - Posts: 8 |
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I cannot drag my chart. Do you have live support?
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| [2015-07-05 22:20:06] |
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For this you need a direct account: http://www.sierrachart.com/index.php?page=doc/doc_DirectAccount.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-05 22:21:10] |
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I cannot drag my chart. Do you have live support? We do not fully understand of the first question. What exactly are you doing and what do you expect to happen?Support is primarily provided on this Support Board. Interactive remote assistance support is available for an extra charge. From the menu at the top select Support >> Contact for further information. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-07-05 22:21:49
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| [2015-07-06 03:14:05] |
| User941227 - Posts: 8 |
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I have a direct account. It is username: nicoleandrian
Date Time Of Last Edit: 2015-07-06 05:33:18
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| [2015-07-06 03:15:42] |
| User941227 - Posts: 8 |
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I am not able to click and hold the left mouse button and maneuver the chart from side to side within the frame of the chart. How do I do this, it is called dragging the chart.
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| [2015-07-06 07:32:07] |
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In regards to the direct account you have, the password on it was reset because you had posted it here. You will receive that new password to your email address. Confirm to us that you received the new password. If not, let us know. To use DTN IQ Feed with it, you need to log into Sierra Chart using your own direct account: http://www.sierrachart.com/index.php?page=doc/LoginInstructions.php#DifferentAccountName Or you can install another copy of Sierra Chart on your system and log into that with your direct account. And follow through the set up instructions here: http://www.sierrachart.com/index.php?page=doc/DTNIQFeed.html What you are asking about is the Hand tool: http://www.sierrachart.com/index.php?page=doc/doc_Tools.html#Hand Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-07-06 17:25:35
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