Support Board
Date/Time: Wed, 05 Feb 2025 04:48:54 +0000
INFO
View Count: 1419
| [2015-07-04 21:59:44] |
| User90940 - Posts: 35 |
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Got new laptop this week and I would like to ask if I download sierra charts to my new laptop, will I get all my settings in it ,or I will have to set up me trading strategis again?
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| [2015-07-04 22:07:36] |
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You just need to copy your Chartbooks and other files from your other installation of Sierra Chart. Refer to help topic 15 here: Http://www.sierrachart.com/index.php?page=doc/helpdetails15.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-05 14:53:54] |
| User90940 - Posts: 35 |
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Perfect and one more thing,got 13 inch screen but used to have 15 and now I have problem with charts.Check attached file.
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 bandicam 2015-07-05 15-51-30-895.jpg / V - Attached On 2015-07-05 14:53:33 UTC - Size: 531.52 KB - 425 views |
| [2015-07-05 15:30:11] |
| User90940 - Posts: 35 |
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Everthing is just too small can even read it
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| [2015-07-05 22:18:23] |
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Based on the image it is not completely clear what you are referring to. We assume you know how to adjust the size and position of the chart windows? This is different because you have hidden the title bars. This is documented here: http://www.sierrachart.com/index.php?page=doc/doc_ChartMenu.html#ShowTitleBars Here are instructions to change the text size: http://www.sierrachart.com/index.php?page=doc/doc_GraphicsSettings.html#Fonts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-05 22:45:38] |
| User90940 - Posts: 35 |
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Problem is that I can't hardly see price and time at charts ,also DOM and other informations.Looks like transfer sierra from 15 to 13 inch screen dicrease space drasticly
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| [2015-07-05 22:54:54] |
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Change the Chart Text font size as explained here: http://www.sierrachart.com/index.php?page=doc/doc_GraphicsSettings.html#Fonts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-05 23:06:24] |
| User90940 - Posts: 35 |
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I already changed all fonts but the problem is that space is not increasing with changing fonts ,check pic.
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| bandicam 2015-07-06 00-03-42-488.jpg / V - Attached On 2015-07-05 23:06:20 UTC - Size: 935.68 KB - 499 views |
| [2015-07-05 23:13:47] |
| User90940 - Posts: 35 |
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Check atteched file.In this example I can't see informations at chart I marked.
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| bandicam 2015-07-06 00-10-04-187.jpg / V - Attached On 2015-07-05 23:13:42 UTC - Size: 870.89 KB - 476 views |
| [2015-07-05 23:26:53] |
| User90940 - Posts: 35 |
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This is another pic.This is informations I can't change with fonts
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| bandicam 2015-07-06 00-10-04-187.jpg / V - Attached On 2015-07-05 23:26:15 UTC - Size: 874.96 KB - 400 views |
| [2015-07-06 08:39:18] |
| User90940 - Posts: 35 |
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That's what I'm talking about.This is screenshot from my 15 inch screen and from new 13 inch screen.You can see the difference.With 13 inch screen you can hardly see bid ask difrence value,trade status(sim/live),DOM values,toolbox etc.Fonts give u help but space is not increasing and fonts don't change indicators values which I can't see properly on my new 13 inch laptop.
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| [2015-07-06 08:41:05] |
| User90940 - Posts: 35 |
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Here are this pics
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| bandicam 2015-07-06 00-10-04-187.jpg / V - Attached On 2015-07-06 08:40:41 UTC - Size: 874.96 KB - 366 views bandicam 2015-07-05 17-58-07-334.jpg / V - Attached On 2015-07-06 08:40:55 UTC - Size: 1.13 MB - 365 views |
| [2015-07-06 10:31:31] |
| User90940 - Posts: 35 |
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sorry sent wrong pic this is my old 15 inch screen
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| bandicam 2015-07-01 17-19-50-969.jpg / V - Attached On 2015-07-06 10:31:24 UTC - Size: 428.68 KB - 436 views |
| [2015-07-06 18:33:54] |
| User90940 - Posts: 35 |
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Hi could you give me hand with my problem please? I think it has something to do with screen resolution.I got dell xps 13 QHD (3200*1800)
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| [2015-07-06 18:38:12] |
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Yes we will be responding. There are a lot of postings from you, and we just need to go through each one of them and prepare a complete response.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-06 18:56:10] |
| User90940 - Posts: 35 |
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Thank you:)
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| [2015-07-07 05:16:52] |
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Fonts give u help but space is not increasing and fonts don't change indicators values which I can't see properly on my new 13 inch laptop.
When you change the font size of the chart, it affects all text on the chart including the text of studies (indicator values). However, some studies could override the font size and may have their own size. In which case you need to go into the Study Settings window and adjust the font size there. For the Numbers Bars study set the Font Size input to 0 to make it automatic. Also we have enough pictures. For this picture: https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=5372 Refer to this section to change the font and the column widths: http://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#ColumnWidthsFont For this chart: https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=5373 You need to change the Chart Text Font through Global Settings >> Graphics Settings >> Fonts >> Chart Text. This is so extremely simple, we are very puzzled as to why you are asking about this. Does the font size not change? If so, then change it through Chart >> Graphics Settings as the documentation explains. We are going to stop here because we need to have the question of the prior paragraph answered first. Please do not post any further images because there is more than enough and it will only cause a further delay. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-07-07 05:17:47
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| [2015-07-07 05:24:38] |
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We have some sense of the problem. Your screen is very high resolution. In the next release of Sierra Chart you will be able to increase the font size to 128. The previous maximum was 32. Furthermore, the new upcoming Control Bar buttons will automatically get larger with increasing font size. All of this will be ready by the end of this week. Another thing to be aware of is when you post an image of the Sierra Chart desktop, the way that it appears to us is going to be different because we are not running a super high resolution monitor. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-07-07 06:07:23
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| [2015-07-07 07:36:46] |
| User90940 - Posts: 35 |
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Hi guys you are stars.Thank you for help and patience,that is the reason why I'm with sierra charts.PERFECT SERVICE.
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