Support Board
Date/Time: Fri, 22 Nov 2024 23:32:38 +0000
OEC login error
View Count: 2460
| [2013-06-07 14:58:55] |
| A.J. - Posts: 20 |
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Dear Sirs, I know my login data for the OEC-Trader. OEC support confirmed that they are the same as for the SierraChart Software. When I enter the data in the first Login-Mask of SierraChart I can not login but get an error message ("Invalid Account Name or Password..." and so on). OEC support suggested to ask the SierraChart support for further support. So, which data (Account Name, Password, HTTP Proxy necessary? Port 80 right?) do I have to type in at the "Sierra Chart 984 Login" window? Maybe you have the right informations. (SierraChart is enabled at OEC for my account.) Thank you very much for your time and support in advance! Have a nice weekend and best regards, Alexander |
| [2013-06-07 15:53:37] |
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You need to log in to Sierra Chart with your Sierra Chart Account Name. The very same Account Name and password that you use to log into this Support Board and website with. These are different than your OEC Username and Password. So you should have this login information. Just let us know if you want it resent to you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-07 17:12:47] |
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After you login to Sierra Chart, be sure to follow the OEC setup instructions here: https://www.sierrachart.com/index.php?l=doc/openecry.php#SetupInstructions Sierra Chart Support |
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