Support Board
Date/Time: Sun, 22 Dec 2024 03:24:34 +0000
Alert email error: Your email provider is blocking Alert Emails, contact Sierra Chart support.
View Count: 899
| [2015-07-02 13:04:21] |
| User69487 - Posts: 21 |
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Alert email error: Your email provider is blocking Alert Emails, contact Sierra Chart support.
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| [2015-07-02 13:10:52] |
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What is the domain, the part after the @, of the email address you are sending to?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-02 15:00:49] |
| User69487 - Posts: 21 |
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txt.att.net
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| [2015-07-02 16:23:41] |
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It is not possible to send email alerts to that domain as it is blocking our server.
Sierra Chart Support Date Time Of Last Edit: 2015-07-02 18:09:15
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| [2015-07-31 12:07:38] |
| phaedonk - Posts: 352 |
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I have the same problem, using a Google apps domain. I have been getting alert emails successfully for the longest time. Something changed in the past month.
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| [2015-07-31 16:41:48] |
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What is the domain of the email address used?
Sierra Chart Support |
| [2015-07-31 17:39:56] |
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The domain was disabled last week because 60 emails were blocked by your email server. We have unblocked the domain now, but if we do get blocked by your email server we will be forced to disable the domain again.
Sierra Chart Support |
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