Login Page - Create Account

Support Board


Date/Time: Sun, 22 Dec 2024 05:22:13 +0000



User Questions

View Count: 804

[2015-06-30 18:29:41]
Sierra Chart - Max - Posts: 5756
1) i have 16 days trial period now, I dont see the market depth of 10 levels on the chart dom, I just see the price in the middle. is there some settings I need to do.
2) I understand with transactAT-sc , chart dom feature is not included and I MUST use SC directly, if it is so which package level i need to subscribe package 2 or 3 ?
3) is the chart dom updates are realtime, as fast as it is in the transactAT DOM. I dont mind even it is 30 seconds slow since i dont scalp

Sierra Chart Support
[2015-07-01 18:42:01]
Sierra Chart Engineering - Posts: 104368
1. These columns need to be added. Refer to:
http://www.sierrachart.com/index.php?page=doc/doc_ChartTrading.html#CustomizeChartDOMColumns

2. Any Sierra Chart service package will work. They are documented here:
http://www.sierrachart.com/index.php?page=doc/Packages.php

3. Yes. Refer to the Chart Update Interval setting:
http://www.sierrachart.com/index.php?page=doc/doc_GeneralSettings.html#CUI

For the fastest response always use this Support Board. Here are posting instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account