Support Board
Date/Time: Sun, 22 Dec 2024 04:49:53 +0000
Teletrader | Data upload too long when market opens
View Count: 858
| [2015-06-29 07:31:20] |
| User10875 - Posts: 42 |
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Hello, I have currently ca. 160 historical charts (each 500 days) loaded in my chartbook via Teletrader feed. The cash market (XETRA) opens here at 09:00 local time with the last opening auctions ending 09:02. But it takes ca. 20 min. till all my charts are updated with the current data for the new day. Below you'll find a message log excerpt from the last symbol updated in my chartbook. VT9.STK.ETR Daily #74: Reloading Historical Daily chart due to current quote data for new date received. | 2015-06-29 09:21:48 HD Request # 416 | Downloading Historical Daily chart data for VT9.STK.ETR. Starting date: 2015-06-25. Service: ttd | 2015-06-29 09:22:06 HD Request # 416 | Using server: 127.0.0.1 port 10149 | 2015-06-29 09:22:06 Socket (417) | Connected. | 2015-06-29 09:22:06 HD Request # 416 | Sending historical data logon request message. | 2015-06-29 09:22:06 HD Request # 416 | Requesting historical Daily data starting at 2015-06-25. | 2015-06-29 09:22:06 HD Request # 416 | Receiving historical Daily data for VT9.STK.ETR starting at 2015-06-25 | 2015-06-29 09:22:06 Writing historical Daily data for VT9.STK.ETR to the file VT9.STK.ETR.dly | 2015-06-29 09:22:06 Socket (417) | Shutdown and closed. | 2015-06-29 09:22:06 The network socket for historical data has been closed. | 2015-06-29 09:22:06 TeleTrader | Requesting historical Daily data for VT9.STK.ETR starting 2015-06-25 | 2015-06-29 09:22:06 HD Request # 416 | Received 3 records from 2015-06-25 00:00:00 to 2015-06-29 00:00:00 (5.0 days) and wrote 3 records for VT9.STK.ETR | 2015-06-29 09:22:06 HD Request # 416 | Daily download COMPLETE for VT9.STK.ETR. Completion time: 0s. Unique request ID: 382 | 2015-06-29 09:22:06 Removed historical data download ID 382 | 2015-06-29 09:22:06 |
| [2015-06-29 09:29:02] |
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This shows a completion time of zero seconds for that particular download. So you are saying that it takes 20 minutes for all the historical data downloads to complete? If so, that is what it is. This is outside of our control. We do not control the TeleTrader server. We recommend connecting earlier to the data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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