Support Board
Date/Time: Sun, 22 Dec 2024 04:57:13 +0000
Gene Sheldon
View Count: 978
| [2015-06-25 08:37:48] |
| User72965 - Posts: 115 |
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Sierra ~~ Very Unhappy with your billing methods ~~ Get notice need 57.25 ~~ Follow the link > Says 10.15 ????????? And can not change to 57.25 ???? So ? Don't know what i'M PAYING FOR OR WHY ??? As I DO Have charts & data feed both from Sierra >> Going over and see if charts work ?And feed ????? PayPal says 10.15 is pending (maybe up to 24 hours ?????? Where the 10.15 comes from??? I have no Idea ?????? Reread >>> Under the assumption ? It's for Charts ???? i think this could be improved on ~~~~ Gene Sheldon |
| [2015-06-25 09:30:09] |
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The $10 PayPal payment has been processed. There was no delay with it even though there may have been a message indicating it was pending. To pay the remaining amount use this link: https://www.sierrachart.com/usercp.php?page=AddAccountCredit&Bal=47.25 You must change the amount on the form displayed if you want to pay more. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-30 00:51:37] |
| User72965 - Posts: 115 |
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I have to use Debit Card .. Won't except the Credit Card ???? Maybe have to set up for the different card ??? |
| [2015-06-30 03:04:43] |
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You can use either a credit or debit card. Sometimes banks will refuse the transaction because it is an international transaction. You might need to call the bank and authorize it ahead of time. We are adding another payment processor this week as an alternative. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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