Support Board
Date/Time: Sun, 22 Dec 2024 05:05:07 +0000
CTS New chart keeps reloading
View Count: 1656
| [2015-06-25 07:01:07] |
| NGtrader - Posts: 12 |
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Hi, If I need to open a new chart, no matter what symbol the chart has to reload constantly (screen flashes when it reloads), so it's reloading even if I set the number of days to load as 3. I've disconnected and reconnected, still have the same issue. It is not an issue if the chart has already been open for an instrument. |
| [2015-06-25 09:32:36] |
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The solution to this is documented in help topic 30.3 here: https://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.3 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-25 13:08:56] |
| NGtrader - Posts: 12 |
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What I see it doing is switching between 5 min and 60 min timeframes repeatedly.
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| [2015-06-25 13:13:50] |
| NGtrader - Posts: 12 |
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Chart #4 has tagged chart #11 for full recalculation. Chartbook: Futures (ES ZB CL).cht | 2015-06-25 06:09:54 Chart #4 has tagged chart #5 for full recalculation. Chartbook: Futures (ES ZB CL).cht | 2015-06-25 06:09:54 Chart #4 has tagged chart #11 for full recalculation. Chartbook: Futures (ES ZB CL).cht | 2015-06-25 06:09:54 Chart #4 has tagged chart #5 for full recalculation. Chartbook: Futures (ES ZB CL).cht | 2015-06-25 06:09:54 Chart #5 is performing a full recalculation because it has been tagged. Chartbook: Futures (ES ZB CL).cht | 2015-06-25 06:09:54 Chart #11 is performing a full recalculation because it has been tagged. Chartbook: Futures (ES ZB CL).cht | 2015-06-25 06:09:54 Chart Settings have been synchronized between Destination chart number #11 and Source data chart number #4. Performing a chart reload of source data chart. | 2015-06-25 06:09:54 Chart #4 has tagged chart #11 for full recalculation. Chartbook: Futures (ES ZB CL).cht | 2015-06-25 06:09:55 Chart #4 has tagged chart #5 for full recalculation. Chartbook: Futures (ES ZB CL).cht | 2015-06-25 06:09:55 Chart #4 has tagged chart #11 for full recalculation. Chartbook: Futures (ES ZB CL).cht | 2015-06-25 06:09:55 Chart #4 has tagged chart #5 for full recalculation. Chartbook: Futures (ES ZB CL).cht | 2015-06-25 06:09:55 Chart #5 is performing a full recalculation because it has been tagged. Chartbook: Futures (ES ZB CL).cht | 2015-06-25 06:09:55 Chart #11 is performing a full recalculation because it has been tagged. Chartbook: Futures (ES ZB CL).cht | 2015-06-25 06:09:55 I'm not using difference or ratio indicators. No longer having issues with 6B, only 6E is constantly reloading and changing timeframes. |
| [2015-06-25 13:15:08] |
| NGtrader - Posts: 12 |
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These are the indicators I am using: http://gyazo.com/15c4e7c649ada1c916e3a83717b9f16d |
| [2015-06-25 13:29:51] |
| NGtrader - Posts: 12 |
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I removed one of my charts and 6E works fine now, no more reloading. Strange.
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| [2015-06-25 16:33:09] |
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The question is what are the studies being used on other charts which are referencing the chart that continuously reloads. I removed one of my charts and 6E works fine now, no more reloading. Strange. This makes complete sense to us.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-25 16:47:41] |
| NGtrader - Posts: 12 |
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I don't understand, why does it make sense to you? The screenshot I shared showed the indicators I used on 6E, I am still using the same ones as before but now I have one less chart, I took off the ES chart. Was the problem due to system resources? I am using an i7-4700 HQ processor and have 32 gb of RAM.
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| [2015-06-25 17:00:46] |
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It is too late now, but if you needed further help, we will need to get the Chartbook to determine which study is causing the problem. This is from help topic 30.3: If a chart is reloading itself often, then this is because it is being referenced by 2 or more charts, that contain a study that refer to other charts. In this case, each of the charts that is referencing the chart that is reloading often, has different Chart Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-25 20:50:20] |
| NGtrader - Posts: 12 |
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Thanks, next time I will send you guys the chartbook.
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