Support Board
Date/Time: Sun, 22 Dec 2024 11:02:07 +0000
Volume by Price Indicator problems for only one instrument
View Count: 1383
[2015-06-24 20:21:10] |
NGtrader - Posts: 12 |
H, For some reason volume by price is not working properly on 6J. It is working fine on other currency futures though, here is a snapshot: http://gyazo.com/d087a7a875e8a86639456c881116b870 When I change the setting to multiple profiles fixed by time, here is how it looks on 6J: http://gyazo.com/d36e44d35f0f7483c26522a7a298984d |
[2015-06-25 03:35:06] |
Sierra Chart Engineering - Posts: 104368 |
We now have an understanding of what the problem is. Due to the change of the tick size for this symbol by the exchange, it has resulted in the historical data from CTS having two different formats. Do not load any data earlier than 2015-06-21 in the chart. Update the Global Symbol Settings following the instructions here: http://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps And follow the instructions here to apply those settings to the chart: http://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-06-25 06:22:56] |
NGtrader - Posts: 12 |
I followed those steps, still have the same issue for Yen futures.
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[2015-06-25 06:37:28] |
NGtrader - Posts: 12 |
I figured out how to fix it. Go into chart settings, change use number of days to load to 3, also change tick size to 0.0000005 as per the change outlined here: http://www.cmegroup.com/tools-information/lookups/advisories/ser/SER-7324R.pdf Specifically, CME is amending Rule 25301.C. that pe rtains to the price increment of JPY/USD futures by reducing the tick increment from $.000001 ($12.50) to $.0000005 ($6.25) per one Japanese yen. 6J now looks like this: http://gyazo.com/ba7840d084078ee759356ac5ee8a1e3f |
[2015-06-25 09:35:44] |
Sierra Chart Engineering - Posts: 104368 |
OK as long as you have it working. The default Symbol Settings for that symbol will work properly. Looks like you have changed them from the default.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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