Support Board
Date/Time: Sun, 22 Dec 2024 11:44:32 +0000
AMP/TTnet Missing LE Continuous Contract Data
View Count: 836
| [2015-06-23 07:36:57] |
| User395312 - Posts: 1 |
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Hi, I tried to load 360 days of 1 hr intra-day chart for LE. I have faced two issues (refer to attached image): 1. Data missing from 3/26 - 5/27 2. I couldn't get data prior to 1/28/2015 I tried 'Edit-->Delete and re-download' but with no success. Image: http://www.sierrachart.com/image.php?l=1435044246621.png Thanks Venu |
| [2015-06-23 07:56:32] |
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When you did this, specifically what did you choose for the subsequent prompts: I tried 'Edit-->Delete and re-download' but with no success. At the first prompt you need to press No and Yes to to each and every subsequent prompt. Also the command is Edit >> Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-23 08:03:39] |
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It works properly for us: http://www.sierrachart.com/image.php?l=1435046585630.png We have no doubt that when the data is fully re-downloaded that there will not be a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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