Support Board
Date/Time: Sun, 22 Dec 2024 11:34:00 +0000
SAVED STUDY COLLECTIONS NOT WORKING CORRECTLY SINCE UPGRADE TO LATEST PRE-RELEASE
View Count: 959
| [2015-06-21 17:21:54] |
| michelh - Posts: 159 |
|
Hi, all of my study collections are missing one study when I upgraded to the new pre-release. When I go to an existing view with the correct studies and then resave the study collection and then apply the collection to a different tab, one of the studies in the collection goes missing and I have to re-insert it. Re-inserting and saving as a study collection only causes another study to go missing. For example, on the RSI, the 45EMA goes missing. So I re-insert it and save as a study collection. Then When I apply the study collection to a different chart, the 13SMA on the composite index goes missing. So I re-insert the 13SMA and save the study view. When I reapply the study collection, this time 33SMA on the composite index goes missing. Then I save again and reapply to a different chart and then the Composite Index goes missing. this is completely bizarre and I am quite stressed about this problem with the trading week about to commence. Please, please fix asap. thanks Date Time Of Last Edit: 2015-06-21 17:32:21
|
| [2015-06-21 21:00:24] |
| |
|
This will be corrected but not until Monday. Please revert back to the main release by selecting Help >> Download Current Version.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-22 17:15:06] |
| Jeffrey - Posts: 2187 |
|
The last study from the study collection file just wasn't getting added to the chart. The fix for this should be included in the next release.
|
| [2015-06-22 17:38:58] |
| |
|
We are putting out a new prerelease now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-22 18:41:17] |
| michelh - Posts: 159 |
|
thanks so much. it works perfectly again
|
To post a message in this thread, you need to log in with your Sierra Chart account: