Support Board
Date/Time: Sun, 22 Dec 2024 10:35:09 +0000
Started free trial, no realtime data...
View Count: 1461
| [2015-06-15 15:08:53] |
| eminidet - Posts: 2 |
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I started my free trial today. I am trying to view a chart for ESU15 contract. All that loads is the chart with no realtime data and stuck at 14:40 time. Which I don't understand since it's only 11:30 eastern. Can you please help me get my charts to run realtime data? Thanks |
| [2015-06-15 16:44:55] |
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What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on.
Sierra Chart Support |
| [2015-06-15 18:31:49] |
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We apologize, we did not realize at first that you gave a symbol. So we understand that you want real-time data for the ES futures. For real-time futures data, refer to: https://www.sierrachart.com/index.php?page=doc/data.php#FuturesData The reason for the time difference has to do with the time zone setting. Refer to: https://www.sierrachart.com/index.php?page=doc/doc_TimeZone.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-15 19:48:11] |
| eminidet - Posts: 2 |
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I trade ES futures with Interactive Brokers. So if I connect thru Interactive Brokers in the settings everything should work? I was under the impression that the free trial included everything. |
| [2015-06-15 19:53:42] |
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Connect Sierra Chart to your Interactive Brokers account following the instructions here: https://www.sierrachart.com/index.php?page=doc/IB.php#SetupInstructions The free trial does support a connection to Interactive Brokers. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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