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CTS T4- "an overfill UpdateOrder call has occurred" repeating

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[2015-06-15 13:17:10] #1 [Go To First Post]
Joe Hobart - Posts: 89
Notice - An overfill UpdateOrder call has occurred. InternalOrderID: 19662, Overfill Quantity: 1, Symbol CL.20150700.CME_NY. \| 2015-06-15 09:08:52 Notice - An overfill UpdateOrder call has occurred. InternalOrderID: 19663, Overfill Quantity: 1, Symbol CL.20150700.CME_NY. \| 2015-06-15 09:08:52 Notice - An overfill UpdateOrder call has occurred. InternalOrderID: 19662, Overfill Quantity: 1, Symbol CL.20150700.CME_NY. \| 2015-06-15 09:08:57 Notice - An overfill UpdateOrder call has occurred. InternalOrderID: 19663, Overfill Quantity: 1, Symbol CL.20150700.CME_NY. \| 2015-06-15 09:08:57 Notice - An overfill UpdateOrder call has occurred. InternalOrderID: 19662, Overfill Quantity: 1, Symbol CL.20150700.CME_NY. \| 2015-06-15 09:09:02 Notice - An overfill UpdateOrder call has occurred. InternalOrderID: 19663, Overfill Quantity: 1, Symbol CL.20150700.CME_NY. \| 2015-06-15 09:09:02 This morning, i placed a limit order to buy crude, then immediately started hearing dings, saw this, hit flatten 5 times. I show flat in SC, and flat in CTST4. This error will not go away, it keeps repeating every 2 seconds. I have verified that my position is flat, and i see nothing strange via the T4 native app, and no error messages there. i tried resyncing positions/orders a few different ways using various menu options. no luck.


overfill.jpg / V - Attached On 2015-06-15 13:14:20 UTC - Size: 203.03 KB - 327 views

[2015-06-15 14:48:04] #2 [Go To First Post]
Alexander - Posts: 15
I have the same problem now with CTS T4: repeating message "Notice - An overfill UpdateOrder call has occurred. InternalOrderID: 12459, Overfill Quantity: 1, Symbol CL.20150700.CME_NY. \| 2015-06-15 10:45:41"

[2015-06-15 15:58:57] #3 [Go To First Post]
fireworks11 - Posts: 63
same problem here with symbol ES.20150900.CME_Eq

[2015-06-15 16:03:22] #4 [Go To First Post]
Joe Hobart - Posts: 89
just saw a popup from CTS 'we are reloading all accounts due to issues this morning'. Just restarted sierra, no change, but possible its on thier side, especially since others have same issue

[2015-06-15 18:34:35] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes, this is an issue on the CTS side. Those error messages about the overfill can be safely ignored. Sierra Chart takes no action on those fill reports which take the quantity over the original order quantity. These messages are only informational. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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