Support Board
Date/Time: Sun, 22 Dec 2024 15:22:56 +0000
Message Log Window
View Count: 1520
| [2015-06-10 18:09:44] |
| User25244 - Posts: 123 |
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Is there a way to prevent the Message Log "Popup" window from popping up It becomes very distracting thruout the day |
| [2015-06-10 18:16:06] |
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No. If it appears, that must mean there is a message which requires user attention. Messages which open the log have an asterisk at the end. Paste one of them here so we can explain what it means. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-10 18:25:16] |
| User25244 - Posts: 123 |
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HD Request # 119 | Error downloading historical Intraday data for NQ-201506-GLOBEX. Historical data logon error: Serving data is disabled | 2015-06-10 13:18:33 * |
| [2015-06-10 18:27:52] |
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OK, this is because one of our servers is off line.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-10 18:37:40] |
| User25244 - Posts: 123 |
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And these? HD Request # 117 | Error downloading historical Intraday data for ES-201506-GLOBEX. Historical data logon error: Serving data is disabled | 2015-06-10 13:18:32 * HD Request # 113 | Error downloading historical Intraday data for NQ-201506-GLOBEX. Historical data logon error: Serving data is disabled | 2015-06-10 13:18:30 * I get 20 or so of these in the course of the day |
| [2015-06-10 20:27:41] |
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Yes. This is the same message because it contains "Historical data logon error: Serving data is disabled" .
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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