Login Page - Create Account

Support Board


Date/Time: Sun, 08 Sep 2024 02:06:19 +0000



Message Log Window

View Count: 1433

[2015-06-10 18:09:44]
User25244 - Posts: 123
Is there a way to prevent the Message Log "Popup" window from popping up
It becomes very distracting thruout the day
[2015-06-10 18:16:06]
Sierra Chart Engineering - Posts: 104368
No. If it appears, that must mean there is a message which requires user attention.

Messages which open the log have an asterisk at the end. Paste one of them here so we can explain what it means.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-06-10 18:25:16]
User25244 - Posts: 123
HD Request # 119 | Error downloading historical Intraday data for NQ-201506-GLOBEX. Historical data logon error: Serving data is disabled | 2015-06-10 13:18:33 *

[2015-06-10 18:27:52]
Sierra Chart Engineering - Posts: 104368
OK, this is because one of our servers is off line.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-06-10 18:37:40]
User25244 - Posts: 123
And these?
HD Request # 117 | Error downloading historical Intraday data for ES-201506-GLOBEX. Historical data logon error: Serving data is disabled | 2015-06-10 13:18:32 *
HD Request # 113 | Error downloading historical Intraday data for NQ-201506-GLOBEX. Historical data logon error: Serving data is disabled | 2015-06-10 13:18:30 *

I get 20 or so of these in the course of the day
[2015-06-10 20:27:41]
Sierra Chart Engineering - Posts: 104368
Yes. This is the same message because it contains "Historical data logon error: Serving data is disabled" .
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account