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Date/Time: Sun, 08 Sep 2024 02:12:52 +0000



Sierra Daily Chart - Not starting a new bar at the start of session

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[2015-06-09 01:07:36]
ejtrader - Posts: 688
SC Team - Noticed Daily chart has not starting a new bar starting at 17:00 CT as it used to in the past. This problem started recently.

In the past - a new "daily bar" used to start at 17:00 CT but this is no longer the case since few releases back ( I am using 1261 at present)

I am referring to the ES chart.

http://www.sierrachart.com/image.php?l=1433812345396.png

Also uploaded the chartbook.

I have tested with version 1226 - OEC - Historical Chart looks correct.

http://www.sierrachart.com/image.php?l=1433814166696.png -- this is correct and this is how it used to be in the past.

Also tested with default SierraChart Historical Service - SC version 1261 and the chart is correct as well.

This indicates a problem with Rithmic data some how.

Would you please review and see what could be contributing to this issue.

thanks

Date Time Of Last Edit: 2015-06-09 02:15:59
attachmentdaily_chart_test.cht - Attached On 2015-06-09 01:15:13 UTC - Size: 21.34 KB - 388 views
[2015-06-09 02:36:08]
ejtrader - Posts: 688
Interestingly when I disconnected and reconnected - the daily chart got fixed with rithmic as well.

Not sure what could have contributed to this issue and potentially could run into this issue tomorrow as well.
[2015-06-09 04:25:43]
Sierra Chart Engineering - Posts: 104368
This is not unusual what you describe and is explained in this help topic:
http://www.sierrachart.com/index.php?page=doc/helpdetails12.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-06-09 22:18:19]
ejtrader - Posts: 688
Wondering how the daily bar is created new (rather than combining).

Sequence:
17:17 CT - daily bar was combined into 6/9 bar
17:17 CT disconnected the datafeed and re-connected
17:17 CT now I see 6/10 bar

Is this normal? If so - is there any way to disconnect/reconnect through ACSIL at specified time? Though certainly NOT an elegant solution to disconnect/reconnect to get proper daily bar this is better than current "incorrect" daily bar ( though this seems to be corrected around 19:00 CT).

thanks
Date Time Of Last Edit: 2015-06-09 22:29:35
[2015-06-10 16:05:09]
ejtrader - Posts: 688
Would find some work around for this.

thanks

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