Login Page - Create Account

Support Board


Date/Time: Sun, 22 Dec 2024 16:04:18 +0000



Pricing question

View Count: 747

[2015-06-05 15:27:58]
bookert4 - Posts: 56
Hello Support-

I am shutting down operations from Jul to Aug, therefore, I will not be paying for a renewal until then.
When I come back in September, will I be able to re activate my account simply by logging in and paying ?
Also, I would like to not pay the exchange fees as well, can I do this? Thank you.
[2015-06-05 16:57:43]
Sierra Chart Engineering - Posts: 104368
Yes. This will work fine.

Go to this page and deactivate the data feed, so you will not be billed for it or the exchange fees:
https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures

When you deactivate the data feed, it will remain active until the end of this month.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account