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Date/Time: Thu, 26 Dec 2024 09:55:54 +0000

Payment made for Servicec pack 1

View Count: 875

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[2015-06-04 16:14:38] #1 [Go To First Post]
User714974 - Posts: 10
Hi there, Please make sure my Sierra charts are working fine as I have just made a payment for a month. Hope you can update the expiry as well. Thanks
0x Thank you

[2015-06-04 16:23:21] #2 [Go To First Post]
Sierra Chart - Max - Posts: 5758
The payment was made for the Additional Services Balance, we have applied it to your Usage Time. Please restart Sierra Chart. Sierra Chart Support
0x Thank you

[2015-06-04 16:37:40] #3 [Go To First Post]
User714974 - Posts: 10
When I restart will I be using Service pack 1 or 5?
0x Thank you

[2015-06-04 17:01:03] #4 [Go To First Post]
Sierra Chart - Max - Posts: 5758
It will be the package that you purchased, as the previous usage time was a trial. Sierra Chart Support
0x Thank you

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