Support Board
Date/Time: Thu, 26 Dec 2024 20:14:50 +0000
Account Balances Missing With CQG feed, deepdiscounttrading
View Count: 1737
| [2015-06-02 02:23:05] |
| User445352 - Posts: 13 |
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Hi, I'm not able to see account balances in Sierra chart. Is this a known issue? Thanks Yedlapalli |
| [2015-06-02 05:20:36] |
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In the case of CQG account balance data will be better supported in version 1261 coming out tomorrow.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-06-02 05:20:44
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| [2015-06-03 06:49:11] |
| User445352 - Posts: 13 |
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Hi, I have upgraded to Ver 1261. I'm still not able to see balances. Instead I got below service log message: Received a business-level reject message. (RefSeqNum: 3. RefMsgType: UBB. BusinessRejectReason: 0) Reason: Collateral Inquiry is not permitted for this FIX session. Please contact support for additional information | 2015-06-03 06:35:05 * Thanks Venu |
| [2015-06-03 08:59:21] |
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So the clearing firm is Crossland?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-03 13:21:03] |
| User46930 - Posts: 28 |
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I got same message with version 1261 with AMP CQG.
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| [2015-06-03 17:11:51] |
| User445352 - Posts: 13 |
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Yes, Crossland/Wedbush.
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| [2015-06-03 19:30:55] |
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OK we will ask CQG about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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