Support Board
Date/Time: Sun, 22 Dec 2024 14:43:43 +0000
Three-minute waiting period
View Count: 858
| [2015-06-01 10:40:05] |
| moonmist - Posts: 127 |
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Hi, I subscribed to package three, and is able to use Sierra Chart on two different computers simultaneously. Today, I logged to Sierra Chart on two computers with no problem. Then, I rebooted one of the PC's, and discovered that I needed to wait for three minutes, before I could use Sierra Chart on both computers. I have the following concern: If I have an open position, and Sierra Chart or my PC crashes to force a reboot, it'll be problematic for me to wait for three minutes, before I log on to Sierra Chart. This issue may become more serious for users subscribing to package one. I wonder if there is a better alternative. Thanks. Date Time Of Last Edit: 2015-06-01 10:42:18
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| [2015-06-01 15:48:23] |
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Package 1 is also limited to two systems. Actually the time should be under 3 minutes now. We will review this to see if we can shorten it further.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-06-01 15:49:17
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| [2015-06-02 04:51:17] |
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We are still considering this, but if you change to Sierra Chart service package 5 you can use 3 systems at a time. Sierra Chart service package 5 has lower pricing now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-06-02 04:51:27
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