Support Board
Date/Time: Sun, 22 Dec 2024 19:06:52 +0000
RPM15
View Count: 824
| [2015-05-18 04:17:13] |
| User95521 - Posts: 53 |
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Hi, Euro/pound in CME exchange failed to receive intraday data today. Other symbols in CME exchange is OK after I tried several times of "edit / download intraday data". Only RPM15 is failed. Could you please help me to check it? Thank you! Best Regards! |
| [2015-05-18 05:58:20] |
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We have verified that RPM15 is functioning correctly with the Sierra Chart Exchange Data Feed. Select File >> Disconnect and File >> Connect to Data Feed. If there is still a problem provide a copy of the Message Log. Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-05-18 06:01:41] |
| User95521 - Posts: 53 |
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Hi, Many thanks for your help! It's OK now. Thank you! Have a nice week ahead! |
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