Support Board
Date/Time: Sun, 22 Dec 2024 19:39:43 +0000
Help with Interactive Brokers
View Count: 911
| [2015-05-15 19:06:34] |
| rwilliams1 - Posts: 346 |
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Just configured SC for use with IB and for some reason although the charts download historical data, they do not update or show the current bid/ask prices. The last price in SC also does not match the raw feed price I see in IB Trader Workstation. Help is appreciated. Thanks.
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| [2015-05-15 21:03:55] |
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Refer to help topic 3 here: Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html Kind of sounds like you might be using the wrong symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-05-15 21:33:30] |
| rwilliams1 - Posts: 346 |
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Symbol and format is correct because it downloaded the historical data for the symbols. I checked the help pages you provided and everything seems to be setup okay. will troubleshoot again on Monday when market opens. Thanks.
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