Support Board
Date/Time: Sun, 22 Dec 2024 18:07:39 +0000
Missing Data for Today, May 11th
View Count: 805
| [2015-05-12 03:05:05] |
| User25633 - Posts: 10 |
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I am looking at a 1 minute chart for a NQM5 and I am missing data for the entire day. I do not see any data for today until 15:03 pm. I got in contact with Open E Cry support and they said everything is good on their end. How do I resolve this issue? Thanks. http://www.sierrachart.com/image.php?l=1431399871487.png |
| [2015-05-12 04:12:00] |
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We apologize for this issue. It was resolved near the end of the day. Originally we thought we had corrected it early in the morning. Click on the chart before the missing data and select Delete Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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