Support Board
Date/Time: Sun, 22 Dec 2024 13:22:31 +0000
Filled orders disappear
View Count: 2043
| [2015-05-05 15:09:30] |
| User167035 - Posts: 2 |
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Hello, my Buy/Sell order disappears when it's been filled. Due to this I cannot use Flatten button. In a simulation mode, it works perfectly, but in a live mode it doesn't. Picture is attached. Date Time Of Last Edit: 2015-05-05 18:04:06
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 SierraFilledOrder.png / V - Attached On 2015-05-05 15:07:56 UTC - Size: 221.49 KB - 444 views |
| [2015-05-05 18:03:45] |
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Refer to the information here about incorrectly reported Trade Position Quantity: https://www.sierrachart.com/index.php?page=doc/doc_TradeStatusWindows.html#IncorrectlyReportedTradePosition If the Position Quantity is wrong, then this is unrelated but we also recommend clearing the Trade Activity Log data for the symbol of the chart by following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#ClearingtheLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-05-05 18:05:46
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