Support Board
Date/Time: Thu, 26 Dec 2024 19:38:13 +0000
Message Log indicates "Maximum downloads exceeded for the day"
View Count: 1086
| [2015-05-05 05:13:31] |
| User903502 - Posts: 5 |
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I am loading end-of-day data into charts from dly text files in my local folder. I do not wish to download ANY data from internet data sources. I am receiving this message as if Sierra Chart thinks I want to download data from the internet rather than simply reading my local text files. How can I bypass this check so I can continue to work with my local text files? |
| [2015-05-05 05:26:37] |
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Set Global Settings >> Data/Trade Service Settings >> Service to IQ Feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-05-05 05:37:05] |
| User903502 - Posts: 5 |
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Thanks for your quick reply. When I select the IQ Feed service, I get the following error messages in the log: ************** START MESSAGE LOG ************************** IQ Feed: Failed to look up the port number for the Admin connection, using default port. | 2015-05-04 22:32:17 * IQFeed | Connecting to Admin port 9300 | 2015-05-04 22:32:17 Starting DTN IQ Feed interface software. | 2015-05-04 22:32:17 Error starting IQ Feed interface software. Error code: 2 | 2015-05-04 22:32:17 * Socket (14) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2015-05-04 22:32:18 Socket (14) | Shutdown and closed. | 2015-05-04 22:32:18 *************** END MESSAGE LOG **************************** I don't really need to connect to ANY data service as all my data is in local text files which I create myself. Is there a data source option that is equivalent to "local files" and avoids this problem altogether? Date Time Of Last Edit: 2015-05-05 05:38:10
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| [2015-05-05 08:40:48] |
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Not sure why a connection is occurring to IQ Feed as long as the data files you are opening have data. In any case we will add a new "No Service" service which you can use. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-05-07 22:48:52] |
| User903502 - Posts: 5 |
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Thank you for adding a "No Service" service. As I am a new user, I'm not clear on how this enhancement will appear. Are you going to add it to the next version of the software that I need to lookout for?
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| [2015-05-07 22:54:46] |
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This will be out in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-02 23:55:48] |
| User903502 - Posts: 5 |
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Thank you very much for adding the "No Service [data]" option in the Data Service settings. This is an appropriate setting when using local text files. However, as I scroll through charts which are reading from my text files, I see the distracting "Download Failed" message flash in red on the charts when they initialize. This message should not be appearing since I am not attempting a download from any internet data service. Can this be fixed in a future release? |
| [2015-06-04 00:44:49] |
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This will be solved in the next release. Also we see your account is currently expired.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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