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Date/Time: Sun, 22 Dec 2024 13:03:21 +0000



Trading Connection

View Count: 940

[2015-05-04 20:42:57]
sero555 - Posts: 1
Cannot receive connection to Emini 500 chart. Have not had to pay additional fees in 1 year to be connected.

Please advise.

Thanks

Sears
[2015-05-04 21:48:24]
Sierra Chart Engineering - Posts: 104368
We see that your Sierra Chart account is expired.

Also in regards to futures data, refer to this section here:
https://www.sierrachart.com/index.php?page=doc/data.php#FuturesData

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1. To purchase usage time, select "Help >> Add Usage Credit" on the Sierra Chart software menu.

You can also go to this page in your browser:
https://www.sierrachart.com/usercp.php?page=SCUsageTimePayments

Login with your Sierra Chart Account Name and Password.

2. Choose the number Months you wish to pay for and the Service Package.

3. Choose one of the payment options.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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