Support Board
Date/Time: Sun, 22 Dec 2024 13:20:49 +0000
"Historical Download Skipped" in TD Ameritrade
View Count: 1161
| [2015-05-01 16:18:24] |
| gymjack - Posts: 20 |
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After switching to TD Ameritrade, I can not get historical data. Get the notification "Historical Download Skipped." Have searched support board but unable to find any answer. Thanks, Jack Drucker |
| [2015-05-01 17:10:41] |
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Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support |
| [2015-05-01 17:54:11] |
| gymjack - Posts: 20 |
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Software version: 1224 | 2015-05-01 12:18:54 Uses New Spreadsheets | 2015-05-01 12:18:54 Usage end date: 2015-05-12 | 2015-05-01 12:18:54 Allow Support for Sierra Chart Data Feeds is disabled. | 2015-05-01 12:18:54 Active service: TD Ameritrade | 2015-05-01 12:18:54 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-05-01 12:18:54 2015-05-01 12:18:54 Local computer clock time | 2015-05-01 12:18:54 2015-05-01 16:18:54 GMT time | 2015-05-01 12:18:54 2015-05-01 12:18:54 Time zone adjusted time | 2015-05-01 12:18:54 Time difference to server time: 11 seconds. | 2015-05-01 12:18:54 Program path: C:\SierraChart\ | 2015-05-01 12:18:54 Data Files path: C:\SierraChart\Data\ | 2015-05-01 12:18:54 OS Version Number: 6.1 | 2015-05-01 12:18:54 Locale Information: C | 2015-05-01 12:18:54 Checking for new symbol settings for tda | 2015-05-01 12:18:54 HTTP connection to www.sierrachart.com:80 (0) | Resolved address www.sierrachart.com to IP 5.9.8.236 | 2015-05-01 12:18:54 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-05-01 12:18:54 Symbol settings are up-to-date for tda | 2015-05-01 12:18:54 TD Ameritrade | Connecting. | 2015-05-01 12:18:59 TD Ameritrade | Logging in. (Step 1 of 3) | 2015-05-01 12:18:59 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-05-01 12:18:59 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-05-01 12:18:59 TD Ameritrade | Authorized for streamer data. | 2015-05-01 12:19:00 TD Ameritrade | Getting streamer information. (Step 2 of 3) | 2015-05-01 12:19:00 TD Ameritrade | Requesting message key for account activity streamer (Step 3 of 3) | 2015-05-01 12:19:00 TD Ameritrade | Requesting account balance data. Connection will be complete once received. | 2015-05-01 12:19:00 TD Ameritrade | Connected. | 2015-05-01 12:19:00 Historical data service client indicated that downloads are not enabled for data type. | 2015-05-01 12:19:01 TD Ameritrade | Starting real-time market data updates for: IBB. ID: 1 | 2015-05-01 12:19:01 TD Ameritrade | Streamer request #5 sent. | 2015-05-01 12:19:02 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-4 | 2015-05-01 12:19:02 Intraday data recording state for symbol IBB is set to download pending. | 2015-05-01 12:19:21 HD Request # 2 | Downloading Intraday chart data for IBB to the file IBB.scid. Service: tda | 2015-05-01 12:19:21 HD Request # 2 | Download start Date-Time: 2015-04-28 19:03:00.0 | 2015-05-01 12:19:21 HD Request # 2 | Requesting 3 days of historical Minute data. | 2015-05-01 12:19:21 HD Request # 2 | Receiving Intraday data for IBB starting at 2015-04-28 08:00:00 | 2015-05-01 12:19:22 HD Request # 2 | Timestamp of first Intraday data file record written: 2015-04-29 08:08:00 | 2015-05-01 12:19:22 HD Request # 2 | Requesting historical Minute data for the current day. | 2015-05-01 12:19:22 HD Request # 2 | Received 1534 records from 2015-04-28 08:00:00 to 2015-05-01 12:18:00 (3.2 days) and wrote 1093 records for IBB | 2015-05-01 12:19:22 Added 2 Time and Sales records to Intraday data file for IBB after download. | 2015-05-01 12:19:22 HD Request # 2 | Intraday download COMPLETE for IBB. Completion time: 0s. Unique request ID: 2 | 2015-05-01 12:19:22 Removed historical data download ID 2 | 2015-05-01 12:19:22 Real-time Intraday chart data file updates started for IBB | 2015-05-01 12:19:22 TD Ameritrade | Starting real-time market data updates for: QQQ. ID: 2 | 2015-05-01 12:21:23 Intraday data recording state for symbol QQQ is set to download pending. | 2015-05-01 12:21:24 HD Request # 3 | Downloading Intraday chart data for QQQ to the file QQQ.scid. Service: tda | 2015-05-01 12:21:24 HD Request # 3 | Download start Date-Time: 2015-05-01 11:53:18.0 | 2015-05-01 12:21:24 HD Request # 3 | Requesting historical Minute data for the current day. | 2015-05-01 12:21:24 HD Request # 3 | Receiving Intraday data for QQQ starting at 2015-05-01 08:00:00 | 2015-05-01 12:21:24 HD Request # 3 | Timestamp of first Intraday data file record written: 2015-05-01 11:54:00 | 2015-05-01 12:21:24 HD Request # 3 | Received 242 records from 2015-05-01 08:00:00 to 2015-05-01 12:21:00 (4.3 hours) and wrote 28 records for QQQ | 2015-05-01 12:21:24 HD Request # 3 | Intraday download COMPLETE for QQQ. Completion time: 0s. Unique request ID: 3 | 2015-05-01 12:21:24 Removed historical data download ID 3 | 2015-05-01 12:21:24 Real-time Intraday chart data file updates started for QQQ | 2015-05-01 12:21:24 TD Ameritrade | Old streamer request completed. Request ID: 5 | 2015-05-01 12:21:25 TD Ameritrade | Streamer request #12 sent. | 2015-05-01 12:21:26 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-2 | 2015-05-01 12:21:26 Intraday data recording state for symbol QQQ is set to download pending. | 2015-05-01 12:22:06 Reloading all charts with filename: QQQ.scid | 2015-05-01 12:22:06 HD Request # 4 | Downloading Intraday chart data for QQQ to the file QQQ.scid. Service: tda | 2015-05-01 12:22:06 HD Request # 4 | Download start Date-Time: 2015-04-30 11:14:59.0 | 2015-05-01 12:22:06 HD Request # 4 | Requesting 1 day of historical Minute data. | 2015-05-01 12:22:06 HD Request # 4 | Receiving Intraday data for QQQ starting at 2015-04-30 08:00:00 | 2015-05-01 12:22:06 HD Request # 4 | Timestamp of first Intraday data file record written: 2015-04-30 11:15:00 | 2015-05-01 12:22:06 HD Request # 4 | Requesting historical Minute data for the current day. | 2015-05-01 12:22:06 HD Request # 4 | Received 829 records from 2015-04-30 08:00:00 to 2015-05-01 12:22:00 (28.4 hours) and wrote 643 records for QQQ | 2015-05-01 12:22:06 HD Request # 4 | Intraday download COMPLETE for QQQ. Completion time: 0s. Unique request ID: 4 | 2015-05-01 12:22:06 Removed historical data download ID 4 | 2015-05-01 12:22:06 Real-time Intraday chart data file updates started for QQQ | 2015-05-01 12:22:06 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\cci.dly | 2015-05-01 12:24:48 Historical data service client indicated that downloads are not enabled for data type. | 2015-05-01 12:24:49 TD Ameritrade | Starting real-time market data updates for: CCI. ID: 3 | 2015-05-01 12:24:49 TD Ameritrade | Old streamer request completed. Request ID: 12 | 2015-05-01 12:24:50 TD Ameritrade | Streamer request #16 sent. | 2015-05-01 12:24:51 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-2 | 2015-05-01 12:24:51 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\cci.dly | 2015-05-01 12:24:51 Historical data service client indicated that downloads are not enabled for data type. | 2015-05-01 12:24:59 TD Ameritrade | Starting real-time market data updates for: DBC. ID: 4 | 2015-05-01 12:24:59 TD Ameritrade | Old streamer request completed. Request ID: 16 | 2015-05-01 12:25:01 TD Ameritrade | Streamer request #18 sent. | 2015-05-01 12:25:02 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-4 | 2015-05-01 12:25:02 Historical data service client indicated that downloads are not enabled for data type. | 2015-05-01 12:25:46 TD Ameritrade | Starting real-time market data updates for: GLD. ID: 5 | 2015-05-01 12:25:46 TD Ameritrade | Old streamer request completed. Request ID: 18 | 2015-05-01 12:25:47 TD Ameritrade | Streamer request #19 sent. | 2015-05-01 12:25:48 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-2 | 2015-05-01 12:25:48 Historical data service client indicated that downloads are not enabled for data type. | 2015-05-01 12:26:58 Historical data service client indicated that downloads are not enabled for data type. | 2015-05-01 12:27:51 TD Ameritrade | Starting real-time market data updates for: XLE. ID: 6 | 2015-05-01 12:27:51 TD Ameritrade | Old streamer request completed. Request ID: 19 | 2015-05-01 12:27:52 TD Ameritrade | Streamer request #20 sent. | 2015-05-01 12:27:53 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-2 | 2015-05-01 12:27:53 Intraday data recording state for symbol XLE is set to download pending. | 2015-05-01 12:28:18 HD Request # 5 | Downloading Intraday chart data for XLE to the file XLE.scid. Service: tda | 2015-05-01 12:28:18 HD Request # 5 | Download start Date-Time: 2015-04-28 12:16:24.0 | 2015-05-01 12:28:18 HD Request # 5 | Requesting 3 days of historical Minute data. | 2015-05-01 12:28:18 HD Request # 5 | Receiving Intraday data for XLE starting at 2015-04-28 08:00:00 | 2015-05-01 12:28:19 HD Request # 5 | Timestamp of first Intraday data file record written: 2015-04-28 12:17:00 | 2015-05-01 12:28:19 HD Request # 5 | Requesting historical Minute data for the current day. | 2015-05-01 12:28:19 HD Request # 5 | Received 1529 records from 2015-04-28 08:00:00 to 2015-05-01 12:28:00 (3.2 days) and wrote 1358 records for XLE | 2015-05-01 12:28:19 Added 17 Time and Sales records to Intraday data file for XLE after download. | 2015-05-01 12:28:19 HD Request # 5 | Intraday download COMPLETE for XLE. Completion time: 1s. Unique request ID: 10 | 2015-05-01 12:28:19 Removed historical data download ID 10 | 2015-05-01 12:28:19 Real-time Intraday chart data file updates started for XLE | 2015-05-01 12:28:19 TD Ameritrade | Starting real-time market data updates for: IEZ. ID: 7 | 2015-05-01 12:29:01 Intraday data recording state for symbol IEZ is set to download pending. | 2015-05-01 12:29:01 HD Request # 6 | Downloading Intraday chart data for IEZ to the file IEZ.scid. Service: tda | 2015-05-01 12:29:01 HD Request # 6 | Download start Date-Time: 2015-04-28 12:12:02.0 | 2015-05-01 12:29:01 HD Request # 6 | Requesting 3 days of historical Minute data. | 2015-05-01 12:29:01 HD Request # 6 | Receiving Intraday data for IEZ starting at 2015-04-28 09:30:00 | 2015-05-01 12:29:02 HD Request # 6 | Timestamp of first Intraday data file record written: 2015-04-28 12:19:00 | 2015-05-01 12:29:02 HD Request # 6 | Requesting historical Minute data for the current day. | 2015-05-01 12:29:02 HD Request # 6 | Received 573 records from 2015-04-28 09:30:00 to 2015-05-01 12:29:00 (3.1 days) and wrote 503 records for IEZ | 2015-05-01 12:29:02 HD Request # 6 | Intraday download COMPLETE for IEZ. Completion time: 1s. Unique request ID: 11 | 2015-05-01 12:29:02 Removed historical data download ID 11 | 2015-05-01 12:29:02 Real-time Intraday chart data file updates started for IEZ | 2015-05-01 12:29:02 TD Ameritrade | Old streamer request completed. Request ID: 20 | 2015-05-01 12:29:02 TD Ameritrade | Streamer request #26 sent. | 2015-05-01 12:29:03 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-4 | 2015-05-01 12:29:04 Historical data service client indicated that downloads are not enabled for data type. | 2015-05-01 12:35:54 NOTICE: Detected that the system has resumed from a low-power state. | 2015-05-01 13:21:50 * Re-connecting to the Data/Trading service. | 2015-05-01 13:21:50 Disconnected from TD Ameritrade. | 2015-05-01 13:21:50 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-05-01 13:21:50 TD Ameritrade | Connecting. | 2015-05-01 13:21:55 TD Ameritrade | Logging in. (Step 1 of 3) | 2015-05-01 13:21:55 TD Ameritrade | Authorized for streamer data. | 2015-05-01 13:21:56 TD Ameritrade | Getting streamer information. (Step 2 of 3) | 2015-05-01 13:21:56 TD Ameritrade | Requesting message key for account activity streamer (Step 3 of 3) | 2015-05-01 13:21:56 TD Ameritrade | Requesting account balance data. Connection will be complete once received. | 2015-05-01 13:21:56 TD Ameritrade | Connected. | 2015-05-01 13:21:56 TD Ameritrade | Starting real-time market data updates for: XLE. ID: 1 | 2015-05-01 13:21:57 TD Ameritrade | Starting real-time market data updates for: CCI. ID: 2 | 2015-05-01 13:21:57 TD Ameritrade | Starting real-time market data updates for: QQQ. ID: 3 | 2015-05-01 13:21:57 Intraday data recording state for symbol QQQ is set to download pending. | 2015-05-01 13:21:57 HD Request # 7 | Downloading Intraday chart data for QQQ to the file QQQ.scid. Service: tda | 2015-05-01 13:21:57 HD Request # 7 | Download start Date-Time: 2015-05-01 13:20:10.0 | 2015-05-01 13:21:57 HD Request # 7 | Requesting historical Minute data for the current day. | 2015-05-01 13:21:57 HD Request # 7 | Receiving Intraday data for QQQ starting at 2015-05-01 08:00:00 | 2015-05-01 13:21:57 HD Request # 7 | Timestamp of first Intraday data file record written: 2015-05-01 13:21:00 | 2015-05-01 13:21:57 HD Request # 7 | Received 303 records from 2015-05-01 08:00:00 to 2015-05-01 13:22:00 (5.4 hours) and wrote 2 records for QQQ | 2015-05-01 13:21:57 HD Request # 7 | Intraday download COMPLETE for QQQ. Completion time: 0s. Unique request ID: 13 | 2015-05-01 13:21:57 Removed historical data download ID 13 | 2015-05-01 13:21:57 Real-time Intraday chart data file updates started for QQQ | 2015-05-01 13:21:57 TD Ameritrade | Streamer request #49 sent. | 2015-05-01 13:21:58 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-2 | 2015-05-01 13:21:58 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\cci.dly | 2015-05-01 13:21:59 Historical data service client indicated that downloads are not enabled for data type. | 2015-05-01 13:22:55 TD Ameritrade | Starting real-time market data updates for: SCTO. ID: 4 | 2015-05-01 13:22:55 TD Ameritrade | Old streamer request completed. Request ID: 49 | 2015-05-01 13:22:56 TD Ameritrade | Streamer request #54 sent. | 2015-05-01 13:22:57 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-2 | 2015-05-01 13:22:57 Historical data service client indicated that downloads are not enabled for data type. | 2015-05-01 13:24:27 TD Ameritrade | Starting real-time market data updates for: XME. ID: 5 | 2015-05-01 13:24:27 TD Ameritrade | Old streamer request completed. Request ID: 54 | 2015-05-01 13:24:28 TD Ameritrade | Streamer request #55 sent. | 2015-05-01 13:24:29 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-4 | 2015-05-01 13:24:29 Historical data service client indicated that downloads are not enabled for data type. | 2015-05-01 13:26:04 TD Ameritrade | Starting real-time market data updates for: SPY. ID: 6 | 2015-05-01 13:26:04 TD Ameritrade | Old streamer request completed. Request ID: 55 | 2015-05-01 13:26:05 TD Ameritrade | Streamer request #57 sent. | 2015-05-01 13:26:06 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-4 | 2015-05-01 13:26:06 Historical data service client indicated that downloads are not enabled for data type. | 2015-05-01 13:27:33 TD Ameritrade | Starting real-time market data updates for: EEM. ID: 7 | 2015-05-01 13:27:33 TD Ameritrade | Old streamer request completed. Request ID: 57 | 2015-05-01 13:27:34 TD Ameritrade | Streamer request #58 sent. | 2015-05-01 13:27:35 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-4 | 2015-05-01 13:27:36 Historical data service client indicated that downloads are not enabled for data type. | 2015-05-01 13:28:36 TD Ameritrade | Starting real-time market data updates for: FXI. ID: 8 | 2015-05-01 13:28:36 TD Ameritrade | Old streamer request completed. Request ID: 58 | 2015-05-01 13:28:37 TD Ameritrade | Streamer request #60 sent. | 2015-05-01 13:28:38 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-2 | 2015-05-01 13:28:38 Historical data service client indicated that downloads are not enabled for data type. | 2015-05-01 13:29:15 TD Ameritrade | Starting real-time market data updates for: VGK. ID: 9 | 2015-05-01 13:29:15 TD Ameritrade | Old streamer request completed. Request ID: 60 | 2015-05-01 13:29:16 TD Ameritrade | Streamer request #61 sent. | 2015-05-01 13:29:17 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-2 | 2015-05-01 13:29:17 TD Ameritrade | Starting real-time market data updates for: IBB. ID: 10 | 2015-05-01 13:30:27 TD Ameritrade | Old streamer request completed. Request ID: 61 | 2015-05-01 13:30:28 TD Ameritrade | Streamer request #62 sent. | 2015-05-01 13:30:29 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-2 | 2015-05-01 13:30:29 Historical data service client indicated that downloads are not enabled for data type. | 2015-05-01 13:31:20 TD Ameritrade | Starting real-time market data updates for: BIS. ID: 11 | 2015-05-01 13:31:20 TD Ameritrade | Old streamer request completed. Request ID: 62 | 2015-05-01 13:31:21 TD Ameritrade | Streamer request #64 sent. | 2015-05-01 13:31:22 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-4 | 2015-05-01 13:31:22 Historical data service client indicated that downloads are not enabled for data type. | 2015-05-01 13:38:41 TD Ameritrade | Starting real-time market data updates for: IWM. ID: 12 | 2015-05-01 13:38:41 TD Ameritrade | Old streamer request completed. Request ID: 64 | 2015-05-01 13:38:42 TD Ameritrade | Streamer request #67 sent. | 2015-05-01 13:38:43 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-4 | 2015-05-01 13:38:43 Historical data service client indicated that downloads are not enabled for data type. | 2015-05-01 13:50:12 TD Ameritrade | Starting real-time market data updates for: XLV. ID: 13 | 2015-05-01 13:50:12 TD Ameritrade | Old streamer request completed. Request ID: 67 | 2015-05-01 13:50:13 TD Ameritrade | Streamer request #72 sent. | 2015-05-01 13:50:14 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-2 | 2015-05-01 13:50:14 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\slv.dly | 2015-05-01 13:50:42 Historical data service client indicated that downloads are not enabled for data type. | 2015-05-01 13:50:43 TD Ameritrade | Starting real-time market data updates for: SLV. ID: 14 | 2015-05-01 13:50:43 TD Ameritrade | Old streamer request completed. Request ID: 72 | 2015-05-01 13:50:44 TD Ameritrade | Streamer request #73 sent. | 2015-05-01 13:50:45 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-2 | 2015-05-01 13:50:45 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\slv.dly | 2015-05-01 13:50:46 |
| [2015-05-01 19:45:30] |
| gymjack - Posts: 20 |
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Any insite into inability to get daily historical quotes?
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| [2015-05-01 19:58:44] |
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Update Sierra Chart by following the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-05-01 20:17:34] |
| gymjack - Posts: 20 |
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Appears to be downloading historical quotes at present after upgrading to latest version. Many thanks, |
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