Support Board
Date/Time: Sun, 22 Dec 2024 12:02:55 +0000
TAL
View Count: 1091
| [2015-04-28 16:05:20] |
| infpz - Posts: 826 |
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Any issues with the TAL in 1242? Nothing has changed with this account but for some reason it stopped collecting trade data for the last few days. He is logged in when the fill occurs. The CL trade on 4/28 is not even real, this is a live account and I can confirm it does not exist. Any suggestions?
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1234.png| [2015-04-28 17:49:20] |
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Put Sierra Chart into Trade Simulation Mode following these instructions: https://www.sierrachart.com/index.php?page=doc/doc_TradeSimulation.php Submit some orders from Sierra Chart, and then see if they are logged in the Trade Activity Log. Here are instructions to use the Trade Activity Log: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#ViewingHistoricalTA The CL trade did come from somewhere. It is not going to appear for no reason. It must have been externally received. Also, if the orders are not being submitted from Sierra Chart, we have no control over what Sierra Chart is going to receive. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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