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Date/Time: Sun, 22 Dec 2024 08:27:06 +0000



In Free Mode although I have added usage time

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[2015-04-26 17:00:22]
User57584 - Posts: 30
Hi,

I have renewed my Package 5 option on April 12th for 3 months through a PayPal payment of 115.71$.
I now have the message saying that I have no usage time left.
Could you please advise what's happening ?
Thank you in advance.
Best regards,
Jean-Marie Boulay


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[2015-04-27 00:48:50]
Sierra Chart Engineering - Posts: 104368
For some reason the notification from PayPal was not received. The usage time has now been added to your account. Restart Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-04-27 12:09:50]
User57584 - Posts: 30
Thank you very much. It works now.
JM Boulay

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