Support Board
Date/Time: Sun, 22 Dec 2024 08:27:06 +0000
In Free Mode although I have added usage time
View Count: 863
[2015-04-26 17:00:22] |
User57584 - Posts: 30 |
Hi, I have renewed my Package 5 option on April 12th for 3 months through a PayPal payment of 115.71$. I now have the message saying that I have no usage time left. Could you please advise what's happening ? Thank you in advance. Best regards, Jean-Marie Boulay |
Private File |
[2015-04-27 00:48:50] |
Sierra Chart Engineering - Posts: 104368 |
For some reason the notification from PayPal was not received. The usage time has now been added to your account. Restart Sierra Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-04-27 12:09:50] |
User57584 - Posts: 30 |
Thank you very much. It works now. JM Boulay |
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