Support Board
Date/Time: Sun, 22 Dec 2024 17:37:34 +0000
Live and simulated orders not filled using Spreadsheet for Trading
View Count: 1095
| [2015-04-23 19:47:02] |
| User12222 - Posts: 20 |
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I have been working with sierra chart for 1.5 years using automated spreadsheet for trading. Version 1082 works fine meaning when the buy column is true, the system takes the trade and my attached orders are placed. Works for both live trading and replay. No problems. However, when I use ANY OTHER VERSION and the newer "old spreadsheet" and "new spreadsheet" versions, I cannot get the computer to take a real or simulated trade (live or backtest) when the column say true. Send to Trade service is yes and Auto Trading enabled is checked. I am a very experienced user (with version 1082). Please Help. Actually if I could talk to someone that would be great. Has anyone had this probem before? thanks Frustrated
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| [2015-04-25 06:40:40] |
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The first step is to refer to this documentation here: https://www.sierrachart.com/index.php?page=doc/doc_SystemsAlerts.php#IgnoredSignals And specifically take note of this information here: https://www.sierrachart.com/index.php?page=doc/doc_AutoTradeManagment.php#SendOrdersToTradeService Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-05-05 13:19:24] |
| BataviaTrader - Posts: 63 |
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@ User12222 Have you managed to get it to work like in the older versions? I experience exactly the same issue: in older versions it worked, now (v1239) it does not. Checked all the settings and ran tests over and over again. Date Time Of Last Edit: 2015-05-05 13:19:56
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| [2015-05-05 18:22:24] |
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Did you follow through this test procedure: https://www.sierrachart.com/index.php?page=doc/doc_SystemsAlerts.php#TestProcedures Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-05-06 17:16:21] |
| BataviaTrader - Posts: 63 |
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I went through the test procedures, attached you will find the results. Not sure what I'm seeing though. |
SC2.png| [2015-05-06 17:53:36] |
| User12222 - Posts: 20 |
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I followed the instructions at https://www.sierrachart.com/index.php?page=doc/doc_SystemsAlerts.php#IgnoredSignals and now I have it working. Thanks!!!
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| [2015-05-10 00:37:22] |
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In regards to post #5, we will develop a complete test procedure and Chartbook which you will need to follow in order to determine the source of the problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-05-14 09:36:30] |
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In regards to post #5. Here is the test procedure we developed: Spreadsheet System for Trading Test Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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