Support Board
Date/Time: Sat, 23 Nov 2024 12:44:15 +0000
Notice: Version 1248 and Higher and Continuous Futures Contract Charts
View Count: 8889
| [2015-04-23 18:03:51] |
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Due to changes beginning with version 1248 to support two digit years for longer-term continuous futures contract charts, for trading services which use symbols with only single-digit years, this has caused an issue for some trading services after updating where the price values for some data in the Continuous Futures Contract Chart may be significantly off compared to where they should be. This occurs when the Trading service raw data format is not the same format as displayed and requires the use of a multiplier. This is an example of a problem that you could see: http://www.sierrachart.com/image.php?l=1429799220834.png To solve the problem where the price values for some bars in the chart are significantly off, follow the instructions here to re-download the data for all the contract months in the chart: http://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading Once this is done for a particular symbol it does not need to be done again. Although it may need to be done separately for a Daily and Intraday chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-04-23 18:05:39
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